Jimmy Vasser Toyota
Napa, CA
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Excellent service and friendly service people. Fast service for sign-in, right on time. Very courteous. My car was ready when they said it would be . The waiting area was pleasant and had newspa Fast service for sign-in, right on time. Very courteous. My car was ready when they said it would be . The waiting area was pleasant and had newspapers and t-v to keep me entertained. More
Vasser Toyota Service I have purchased over 8 Toyotas from Vasser Toyota & 25+ trucks from Vasser Chevrolet. The staff at both dealerships is excellent in providing assista I have purchased over 8 Toyotas from Vasser Toyota & 25+ trucks from Vasser Chevrolet. The staff at both dealerships is excellent in providing assistance for sales & service. Specifically, the service departments are extremely willing to do all possible to get our vehicles back on the road whether urgent or scheduled repair. This visit to Vasser Toyota was handled by Nick Carvahlo in service & when I called with an unusual request, he immediately understood & worked around my schedule for the appointment with the completion done in an expedient manner. More
Love the staff and team at Jimmy Vasser Always helpful and courteous. We primarily work with Nick Carvalho for our service work. They are always fair on pricing, timely in delivering the c Always helpful and courteous. We primarily work with Nick Carvalho for our service work. They are always fair on pricing, timely in delivering the car back to us and communicate any newly found issues to address. Would not think of going elsewhere. More
Capable, Prompt, Fair Service My service advisor, Nick Carvalho, managed my service call with skill & fairness. They did everything I wanted at fair prices and TWICE advised again My service advisor, Nick Carvalho, managed my service call with skill & fairness. They did everything I wanted at fair prices and TWICE advised against service items that weren't needed, thus saving time & money. These guys are excellent! More
Two purchases over the years always professional Loved the whole experience Salesman and F&I mgr The office staff took my dog and played with him while I did the paperwork. would buy again. Loved the whole experience Salesman and F&I mgr The office staff took my dog and played with him while I did the paperwork. would buy again. More
Great Used Car, good price I researched my used car purchase for a long time before finding what I wanted at Jimmy Vasser Toyota in Napa. I had 3 other good options in other tow I researched my used car purchase for a long time before finding what I wanted at Jimmy Vasser Toyota in Napa. I had 3 other good options in other towns, but cancelled those test driving appointments after checking over this one. The price was fair and the manager agreed to replace the chewed up tires without extra cost to me. To be honest, I really dislike buying a car from any dealer, but this process was manageable. More
Great customer service Martin Mendoza did a great job working with me to close out the current three lease of a Prius V, two months early. He worked diligently to ensure I Martin Mendoza did a great job working with me to close out the current three lease of a Prius V, two months early. He worked diligently to ensure I was happy with the Toyota RAV4 Hybrid, and got a great deal for a new lease with no penalties for closing my previous lease early. Thank you Martin More
Bought a tocoma I love it Helpful in finding the truck I wanted also willing to negecoiate on price the process went smooth and quick great team effort thankyou great experienc Helpful in finding the truck I wanted also willing to negecoiate on price the process went smooth and quick great team effort thankyou great experience More
Service department Jeff in Napa TOYOYA is always so helpful. He called to let us know how long the car would need to stay for service and answered all my questions and c Jeff in Napa TOYOYA is always so helpful. He called to let us know how long the car would need to stay for service and answered all my questions and concerns. More
A Breeze I had come in to get the battery on my leased car replaced and I decided to take a look since my lease was up in a few months. I came across a beautif I had come in to get the battery on my leased car replaced and I decided to take a look since my lease was up in a few months. I came across a beautiful sporty Camry all the way in the back. Laurence Gines came over to give me all the info that I wanted on the car. I told him I wasn't quite ready and he completely understood. He wasn't pushy or anything, I really appreciated that. For the next week and a half I could not get the car out of my head so I called Jimmy Vasser to talk to Laurence. He sent me the application by email, I submitted it and he told me to come by the next day. I did and it was a breeze compared to how long it usually takes. I test drove it, looked over their awesome offer and I signed the contract and I was out the door to enjoy my new Camry! I honestly can't say how great it was working with Laurence, he was super friendly and understanding. I will continue to visit Jimmy Vasser for all of my cars needs. More