Jimmy Vasser Toyota
Napa, CA
Filter Reviews by Keyword
By Type
Showing 293 reviews
Robert Avina is my go to guy at Jimmy Vasser. He is attentive, polite, professional and cares about the client. I cannot give him a higher recommendation. A real gem! attentive, polite, professional and cares about the client. I cannot give him a higher recommendation. A real gem! More
I bought my Toyota Highlander in 2019 from Jimmy Vasser Toyota in Napa and have been very satisfied with the car. All of the services have been through them and I’ve been happy with the service. Car is a Toyota in Napa and have been very satisfied with the car. All of the services have been through them and I’ve been happy with the service. Car is always ready when promised. More
Great staff! Professional, knowledgeable, and extremely friendly The experience, at a car dealership, was so refreshing. I was fortunate to have met some wonderful gentlemen. Thanks to Dan, Kyle O'Neal, an friendly The experience, at a car dealership, was so refreshing. I was fortunate to have met some wonderful gentlemen. Thanks to Dan, Kyle O'Neal, and Mariano Aguilar for making me so comfortable. I will gladly suggest to friends, family, and strangers, Jimmy Vasser Toyota is the place to shop. More
I have purchased multiple vehicles from Jimmy Vasser Toyota and have had them serviced there. The service team, especially Robert Avina, is always helpful and professional. Toyota and have had them serviced there. The service team, especially Robert Avina, is always helpful and professional. More
I searched high and low for a dealership that would not play games and give me best pricing the first time with no hidden BS, well Napa Toyota was the only one out of 18 dealers I talked with that was true play games and give me best pricing the first time with no hidden BS, well Napa Toyota was the only one out of 18 dealers I talked with that was true to their word. I have nothing but great praise for the entire team there, Anthony my sales rep was awesome and he came through with everything he promised. I am so happy with the truck and the Napa Toyota, If you want no games or BS and want what is offered to you with no hidden agendas, talk with them, they are legit Michael More
Our friend Anthony Beaver has worked with us for all the time we have had our 2012 Prius. He has been unfailingly helpful and he has made us feel that we are valued customers. He is always there to greet us time we have had our 2012 Prius. He has been unfailingly helpful and he has made us feel that we are valued customers. He is always there to greet us when we arrive and he gives us valuable advice when we are there! More
I have nothing but good words to say about Vasser Toyota and the gentleman who helped us. Mr. Odertto. Pleasant direct and most professional, answered all questions in a timely manner, explained what needed and the gentleman who helped us. Mr. Odertto. Pleasant direct and most professional, answered all questions in a timely manner, explained what needed to be done and trhat was that. Service is awesome so KUDOS to Richard Odetto More
I would NOT do business with this dealership. Lucas, the General Manager, seems unwilling to do the right thing. They are generally unresponsive (voicemails go unanswered). They are holding the title/regist General Manager, seems unwilling to do the right thing. They are generally unresponsive (voicemails go unanswered). They are holding the title/registration of a used car I purchased from them hostage for things that the previous owner did. It has been over 2 months since I purchased the car and they have not completed the DMV paperwork and apparently will not until I pay up for their mistakes. I consider this behavior both dishonest and unethical. Buyer beware! More
Richard Odetto and all of the staff I dealt with were amazing. Professional beyond words. I purchased my Toyota from and other dealer in the area and I was very disappointed with their service. I’ll spar amazing. Professional beyond words. I purchased my Toyota from and other dealer in the area and I was very disappointed with their service. I’ll spare the details of that as I want to remain focused on my positive experience here at Jimmy Vasser Toyota. They have won me over as a customer and positive reference for as long as I’m in the Napa area. You just don’t find this level of friendliness, helpfulness, teamwork and caring these days. I am very meticulous with my cars and with everything I own and I felt completely at ease with how they treated me and my vehicle as an individual, not a number. Sincerely, Hal M. More
My visit was great, I was impressed with how fast my service was. They made sure my concerns about my car were addressed in the maintenance. I left with my car sounding and driving like new. Thank you s service was. They made sure my concerns about my car were addressed in the maintenance. I left with my car sounding and driving like new. Thank you so much!! More