Jimmy Vasser Toyota

Service The customer service I receive every time I bring in my vehicle is the reason I keep coming back. Nick is excellent, knowledgeable, personable and pro The customer service I receive every time I bring in my vehicle is the reason I keep coming back. Nick is excellent, knowledgeable, personable and professional. More

Toyota Dealer I meet with John Calhoun in 2017 where he helped me show me cars, that I needed to buy for work, however I couldn't buy one then and had to wait two y I meet with John Calhoun in 2017 where he helped me show me cars, that I needed to buy for work, however I couldn't buy one then and had to wait two years until I could, but instead of finding a new dealer I came back to John because he was so kind and made me feel that he honestly wanted the best for me and to genuinely help me get the best car I could afford as well as needed for what I was hoping to do. I am happy I came back because this time around he got me the best deal I could ask for and actually remembered me which helped me feel confident I made the right decision to go back to him. More

Always a pleasure! We know that we can rely on everything being done to our satisfaction! Dealing with Robert in checking and having Eddie service my car gives me a deep We know that we can rely on everything being done to our satisfaction! Dealing with Robert in checking and having Eddie service my car gives me a deep sense of security that my car is in good hands. More

Great Experience The lease on my 2016 Toyota Corolla (which I also got from Jimmy Vassers) was ending so I decided to lease another car from them. The employees are al The lease on my 2016 Toyota Corolla (which I also got from Jimmy Vassers) was ending so I decided to lease another car from them. The employees are always so helpful, nice, and knowledgeable and Martin Mendoza who helped me was no exception. I would highly recommend him to everyone! More

Very helpful Stopped by to on a whim to check out Toyotas, we had never owned one before. Kyle O'Neil was very friendly, honest and incredibly knowledgable. We w Stopped by to on a whim to check out Toyotas, we had never owned one before. Kyle O'Neil was very friendly, honest and incredibly knowledgable. We were happy with the experience top to bottom. Leased a Highlander and very happy so far. More

Great Service at Jimmy Vasser Toyota My service appointment was efficient, and the car ready in the time expected. My advisor, Anthony Beaver, is always friendly and communicates well if My service appointment was efficient, and the car ready in the time expected. My advisor, Anthony Beaver, is always friendly and communicates well if there are any issues with my Prius.. More

60,000 mile service Costly service. But they did fix the brake shimmy in the front end and replaced a bleeding front shock that was needed. Overall the Sienna is drivin Costly service. But they did fix the brake shimmy in the front end and replaced a bleeding front shock that was needed. Overall the Sienna is driving much better, particularly, the downhill & higher speed-limit driving. I was disappointed that the re-call parts for the side doors were not available and are back-ordered with no date scheduled. I even called ahead to let them know about the re-call parts. Overall, I'm happy with the results of the service. More

Easter hunt I went to Jimmy Vasser Toyota - Napa the moment they were locking the doors to close up but fortunately Laurence allowed us in to help us out. I gave I went to Jimmy Vasser Toyota - Napa the moment they were locking the doors to close up but fortunately Laurence allowed us in to help us out. I gave him the description of the car I was looking for and within 5 minutes I knew which car I wanted to purchase. The next day Easter evening, again I arrived as they were closing, they let me in and the team assisted me in my car purchase. Regardless of the time, they helped me slowly and thoroughly. I even got an egg-celent discount as I wasn’t impressed with the Easter sale. Thank you Laurence and JV Toyota - Napa for all the help. Thus far the best Easter hunt! More

Service Nick was extremely helpful and efficient. I try to use him for all my servicing. He met me at my car and remembered me from prior visits. He found the Nick was extremely helpful and efficient. I try to use him for all my servicing. He met me at my car and remembered me from prior visits. He found the best price for my needs. He called when the service was complete with recommendations for future service needs. More

Recent Service Experience I have always been happy with the service at Jimmy Vassar Toyota, and one major reason is due to the excellent service I have received particularly fr I have always been happy with the service at Jimmy Vassar Toyota, and one major reason is due to the excellent service I have received particularly from Nick Carvalho. Nick is consistently friendly, courteous and professional and always has a smile on his face. He is a huge asset to the dealership and I will always go back for service. More