Jimmy Vasser Toyota
Napa, CA
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Service is top notch Nick Carvalho in the service department has been a great example of how service should be. He treats me like I'm the only customer he has that day, a Nick Carvalho in the service department has been a great example of how service should be. He treats me like I'm the only customer he has that day, and takes an interest in my personal life as well as my vehicle. Great Guy. More
Always great service. Very friendly and knowledgeable staff Rich was my service provider for my recent visit to Jimmy Vasser Toyota. He was very accommodating and helpful, got in touch with me as requested and Rich was my service provider for my recent visit to Jimmy Vasser Toyota. He was very accommodating and helpful, got in touch with me as requested and was very kind with my husband who is handicapped. My only complaint is the high cost of service, but that has nothing to do with Rich's wonderful service -- and the service of the rest of the staff. More
Got an oil change and tire rotation for a great price. Anthony was very helpful and not pushy. I was in and out in a little over an hour and the price was excellent compared to two other sources closer to Anthony was very helpful and not pushy. I was in and out in a little over an hour and the price was excellent compared to two other sources closer to home (Sonoma). More
Service Richard Odetto was very professional and patient. He explained what my car needed in a clear way. The shuttle service is great. At the end of the day Richard Odetto was very professional and patient. He explained what my car needed in a clear way. The shuttle service is great. At the end of the day when I returned to pick up my car Richard remembered me and was very friendly. More
Service Department Excellence The Service Department staff, especially Anthony Beaver, is always courteous, knowledgable, and knows when to involve technicians with any follow-up q The Service Department staff, especially Anthony Beaver, is always courteous, knowledgable, and knows when to involve technicians with any follow-up questions the customer may have. Keep those excellent staff people happy and humming! Rainer Hoenicke More
Friendly and efficient My experience was easy, quick and high quality. I never felt pressured to have work done that was excessive. I highly recommend Jimmy Vasser for all My experience was easy, quick and high quality. I never felt pressured to have work done that was excessive. I highly recommend Jimmy Vasser for all your Toyota needs. More
Great experience! This is my second oil change with Jimmy Vasser Toyota and I was completely satisfied with them. .My car was completed in an hour and I was on my way. This is my second oil change with Jimmy Vasser Toyota and I was completely satisfied with them. .My car was completed in an hour and I was on my way. Delighted of my overall experience and I would highly recommend them! More
Satisfied buyer of Chevy Volt Their website was detailed with photos and description of the Chevy Volt I wanted. Price was competitive. They responded quickly to my email, confirme Their website was detailed with photos and description of the Chevy Volt I wanted. Price was competitive. They responded quickly to my email, confirmed a meeting, car was exactly in the condition as website described, they provided CarFax and services provided, lowered price to be comparable to another dealership, prepped car while I was signing papers, and did not feel pressured in buying. The car had 2 missing items which they quickly replaced. They also provided complimentary oil change and safety inspection for 1 year. Signed with Mariano Aguilar, Sales contact were Chris G. and Mike Trujillo More
Best Car Buying Experience EVER! We are beyond impressed with the service at Jimmy Vasser Toyota! Lucas Wurz, Laurence Gines, and Jill in finance, made this the best experience eve We are beyond impressed with the service at Jimmy Vasser Toyota! Lucas Wurz, Laurence Gines, and Jill in finance, made this the best experience ever. They were all so friendly and efficient that we were driving away with our new car in no time at all. We can't THANK YOU enough, and know where to go when we are in need of another vehicle. Thanks again! More
Painless purchase experience I recently purchased my second vehicle from Daniel Jimenez (707-681-4598) at Jimmy Vasser Toyota. The first was a new car purchase; the second was us I recently purchased my second vehicle from Daniel Jimenez (707-681-4598) at Jimmy Vasser Toyota. The first was a new car purchase; the second was used. Both times I walked in, contacted Daniel, proposed a fair price, and he made it happen without hassle. My used car only had one set of keys; Daniel realized their preferred key duplication provider (Richard Ernest of Car Keys Express 800-557-3977) was on site but about to leave, and had him stay later to make sure I got a second set of keys. Thanks to Daniel and Richard for flawless customer service. More