Jimmy Vasser Toyota
Napa, CA
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Excellent service team Anthony Beaver was my primary contact for a full inspection of my 2006 Lexus SUV at 100,000 miles. He kept me informed about what repairs were needed Anthony Beaver was my primary contact for a full inspection of my 2006 Lexus SUV at 100,000 miles. He kept me informed about what repairs were needed (brakes) and, just as importantly, all the things that were NOT needed at this time. An honest service person and dealership that doesn’t take advantage of a customer’s instruction to “do what needs doing” to change every fluid, filter, and belt on the vehicle is assured of my future business. Mr. Beaver and Jimmy Vasser Toyota exceeded my expectations and will see me again when mr car needs service. More
Scammer Did not send payment to pay off the vehicle that I had traded in. Other customers on Yelp shared the same experience. Not trustworthy and incompetent Did not send payment to pay off the vehicle that I had traded in. Other customers on Yelp shared the same experience. Not trustworthy and incompetent. More
Excellent customer service! Anthony Beaver helped me with my scheduled warranty service work; he was professional, courteous and friendly. I’ve been very happy with all of my exp Anthony Beaver helped me with my scheduled warranty service work; he was professional, courteous and friendly. I’ve been very happy with all of my experiences at Jimmy Vasser Toyota. More
Mario in Service was excellent. He was courteous, understanding, thorough and provided great communication while my vehicle was in for service. Not stoked that a major issue with my 2 year old truck understanding, thorough and provided great communication while my vehicle was in for service. Not stoked that a major issue with my 2 year old truck was not remedied but that is a bigger issue with Toyota Corporate and their policies, not JV Toyota or their standards. Very friendly staff and overall good experience. More
Excellent Service Staff is always friendly, professional and caring. I especially like dealing with Richard Odetto. He’s very helpful and efficient as well as knowled Staff is always friendly, professional and caring. I especially like dealing with Richard Odetto. He’s very helpful and efficient as well as knowledgeable. He helps make it a pleasure to come in for service. More
Anthony Beaver is always super helpful and goes above and beyond every time. People like Anthony Beaver will keep me a loyal customer to JVT. Devereaux. is always super helpful and goes above and beyond every time. People like Anthony Beaver will keep me a loyal customer to JVT. Devereaux. More
Love Jimmy Vassar Toyota Nick Carvalho sent me a text when my car was ready and informed of all that been checked on. He was kind, friendly and very professional. It was a pl Nick Carvalho sent me a text when my car was ready and informed of all that been checked on. He was kind, friendly and very professional. It was a pleasure dealing with him !! More
Richard Odetto took great care when I brought my 2018 RAV4 in for service on my second oil change in and out in about 30 minutes. Job well done and took the extra time to update info and make next appoi RAV4 in for service on my second oil change in and out in about 30 minutes. Job well done and took the extra time to update info and make next appointment in one stop. More
Excellent customer service I have always had good experience when I bring my car in for maintenance. Anthony Beaver is an exceptional customer service representative. He is al I have always had good experience when I bring my car in for maintenance. Anthony Beaver is an exceptional customer service representative. He is always very helpful, is very personable, and really seems to care about providing a high level of service to customers. He has waited on me more than once and gives the impression that he enjoys his job and likes working with people. Even though I was there to have maintenance done on my 2012 Camry, good service does make the experience much more agreeable. More
Nick Carvalho, at Jimmy Vasser’s Nick has helped me with my Prius maintenance ever since they opened in their Toyota dealership on the east side of Soscol Avenue. He is always knowled Nick has helped me with my Prius maintenance ever since they opened in their Toyota dealership on the east side of Soscol Avenue. He is always knowledgeable and helpful in getting my work done. I am always grateful when he is in charge of my car. More