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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Statesboro, GA

4.3
759 Reviews

759 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

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December 12, 2018

customer service issue Hello Good morning I am very disappointed in the customer service that I received on Dec 8, I usually have a good experience with your staff especi More

by ROSEANNM35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jerry in service
Dec 12, 2018 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello, My name is Jeremy and I am the General Manager at Jimmy Britt. I am very sorry to hear that your experience at our dealership's Service Department did not meet your expectations. Customer satisfaction is extremely important to us and we take all of our reviews, good and not so good, very seriously. We strive to make every customer’s experience with our dealership positive. Clearly, we did not meet your expectations on this particular visit, and for that, we apologize. Regarding the lack of clarity with your last oil change, we will have someone reach out with the exact oil type we used as soon as I get the information. Again, we are sorry that we did not meet your expectations. Sincerely, Jeremy Parrish General Manager

December 10, 2018

honesty not the best My Vet had a mechanical issue that was hidden from me at the purchase. I do not believe my sales person had any knowledge of this issue. The manager More

by Mike Eckle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eliseo Torres
December 04, 2018

Great service good people Excellent service great staff would not go anywhere else. Would recommend this department to anyone that may need assistance with service or a new veh More

by RRONDIELUNDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson, Tim Canady, Stephanie Larisey
December 02, 2018

had regular service I had my oil change done, etc. I had no problems and employees were great. I am pleased that Gerry Rushing is still employed there. More

by DDBUNCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember
November 20, 2018

Quality customer service Service Department handled everything well in a timely manner. Gave honest feedback and has never attempted to con me into service work on my car as m More

by KIMBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Rushing
November 05, 2018

Awesome!!!! My Service was Awesome! The service department is very comfortable space while you wait for your vehicle to be completed. Thank you so much for your h More

by RPJROBINSON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ruguleiski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Jackson, Thomas Reinstadtler
October 29, 2018

Great service The service here is always on point for me. They get me in and out in a timely manner. The customer service is very welcoming. More

by SIPP70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelbi Powell
October 27, 2018

Thank you, Gerry! Our starter went out on our Dodge Journey as we were on our way home to Alvaton, KY from Florida. A AAA wrecker took us to this dealership. We got t More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry
October 26, 2018

Great Service I would recommend Jimmy Britt Jeep Chrysler Dodge Ram for your car service repairs. The techs are very knowledgeable and they give you their best opi More

by CYSTEWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ruguleiski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2018

Securing mufflers after running over curb! I needed to have mufflers tightened due to running over a curb. It was making a terrible noise. Got in the same day and picked up car the next day! Th More

by SHER1302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler in service.
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