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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Statesboro, GA
762 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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762 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
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September 16, 2024
They are great people and the service is awesome. They were very helpful to us. They were very helpful to us. More
by kcollins3336
September 16, 2024
I recently moved here from another state & find this dealership provides excellent service in every possible way. dealership provides excellent service in every possible way. More
by Bailey
Employees Worked With
September 14, 2024
Efficient-good waiting area-clean bathroom-quiet-tv w/remote( very important!) kept me informed w/remote( very important!) kept me informed More
by GCOUSAR0
Verified CustomerEmployees Worked With
September 13, 2024
I wanted an alignment done on my truck but they couldn’t get the alignment machine to work, disappointing. get the alignment machine to work, disappointing. More
by Robgun47
Employees Worked With
September 12, 2024
Great service and attention. The staff was attentive and courteous. I recommend this dealership and service The staff was attentive and courteous. I recommend this dealership and service More
by josegsantiago54
Employees Worked With
September 10, 2024
Hannah is always so nice to her customers. She is punctual and knowledgeable. I enjoy seeing her everytime I visit the Jimmy Britt store. She is punctual and knowledgeable. I enjoy seeing her everytime I visit the Jimmy Britt store. More
by STEPHANIEHUGHES0035
Employees Worked With
September 08, 2024
I waited 2. 5 hours for a diagnostic of why my window gasket was cracked. That was the 2nd visit for an actual appt. Then on my appointment to get it fixed, I wai 5 hours for a diagnostic of why my window gasket was cracked. That was the 2nd visit for an actual appt. Then on my appointment to get it fixed, I waited for a couple of hours and my car hadn’t even been taken back. No one called me to say the gasket was in, I had to call, was cut off twice when trying to transfer me. The second person actually called me back. Finally got an apology when I voiced my concerns when I found out my car hadn’t even been taken back. He apologized and put a rush on the warranty repair. A dealership is only as good as your service dept. Two negative experiences with wait time and bad experience on the phone with being cut off and me having to be transferred to parts when that should have been the job of the service representative. Pleasant people, nice clean environment, but not sold on your dealership for continued business. More
by Wwchazbo
Employees Worked With
Don’t know names. Only Hannah came up under service and I didn’t deal with her.
September 07, 2024
Professional but friendly service visit with Hannah handling coordinating my 1st oil change. It was handled pretty promptly. handling coordinating my 1st oil change. It was handled pretty promptly. More
by lwpowell0
Employees Worked With
September 06, 2024
Jimmy Britt is awesome so is the employees. They are going to make sure you leave with a ride. They are going to make sure you leave with a ride. More
by feliciafoxworth3638
Employees Worked With
September 02, 2024
My organization recently acquired a 12-passenger van, which is just 3 months old. Unfortunately, we encountered a problem with the van when we discovered a crack in the front tire on the passenger side. which is just 3 months old. Unfortunately, we encountered a problem with the van when we discovered a crack in the front tire on the passenger side. Despite not noticing the crack until several months after the purchase, the dealership informed us that this issue wouldn't be covered. It's important to note that the van isn't utilized daily and has only been taken out of state once since its purchase. When I reached out to the service center for assistance, I was disappointed to learn that we were expected to buy a new tire, even though the tire was defective at the time of our purchase. I firmly believe this is unacceptable customer service. More
by sbrowder-stevens
Employees Worked With
