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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Statesboro, GA

4.3
760 Reviews

760 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

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March 18, 2019

Fast, freindly and professional I had an appointment for 2 PM because of another appointment. When the first appointment ended earlier than expected I called and they were able to br More

by KEVIN.SUHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dona
March 15, 2019

Great service. The team in the service department at Jimmy Britt CJDR was awesome. The employees were friendly and answered any questions I had. I look forward to ha More

by GUARDDAWG30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dona in Service / The members in the service department.
March 15, 2019

Great service! Donna & ladies at service desk are great! Highly recommend; fast friendly courteous! Have used them several three other times and work is always great, timely. Very much appreciate the nice More

by CHARLESOWENS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna, ladies at service desk
March 10, 2019

in and out in a very timely manner. had to get an oil change and a abs light fixed. i called and was told to come right inentire time in service was less than 2 hrs in and out.This means More

by TOPPOP01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
March 05, 2019

Great service Had a key made and air bags replaced due to recall everyone was nice and helpful when stayed late so we could pick up our car More

by JKEAK79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie
March 01, 2019

great service Great service and friendly knowledgeable as of what was wrong with my vehicle. Got me in and out at a timely fashion. Would recommend this dealershi More

by ELDERDLTHOMASSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna
February 25, 2019

Quick service. Service was quick . I was in and out. I was advised of my brakes and rotors. I really enjoy getting my car serviced at this dealership. More

by DATHONWALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson, Brandon Wright, AD Smith, Stephanie Larisey, Shelbi Powell
February 15, 2019

It was a good experience. They were quick and through. Ms. Dona, Listened to me and was able to get the Jeep repaired and even did a recall while it was there. She was a pleasure to work with. Jon More

by JON30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Dona
February 12, 2019

Somewhat satisfied My jeep was scheduled to have oil changed, tires rotated and while there they were to fix a recall. Service was fine until I realized later that my in More

by DIANEHARDEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dona
Feb 14, 2019 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello Diane, We greatly appreciate your positive review even though you were clearly inconvenienced. It is information like this that helps us to improve and we will work to ensure that this does not happen again. We hope to see you again soon! Sincerely, The Jimmy Britt Family

February 11, 2019

Recall related When I called to have a recall item done, I was referred to parts dept to ensure part was on hand. I was told it was and then service set me up for a More

by MAINEBASE2002
Recommend Dealer
No
Employees Worked With
Dona
Feb 14, 2019 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello, We greatly apologize for the experience that you had with our service & parts department. We take customer satisfaction very seriously and to hear about this miscommunication between our departments is very disappointing. We would very much appreciate the opportunity to make things up for you. If you could reach back out to the service department so we can get your problem addressed we would, again, very much appreciate it. You can call us at (912) 225-9683. Thank you for bringing this to our attention and we hope to hear from you. Sincerely, The Jimmy Britt Family

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