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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Statesboro, GA

4.3
760 Reviews

760 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

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May 07, 2019

Oil change, tire rotation Great customer service, friendly,pleasant, kept me updated on the service, service was on time didn't have to wait half day as i have had at other car More

by MEFIELDS1152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunshine
April 25, 2019

Quick service They were quick to get my vehicle in and repaired over a weekend. Courteous and easy to work with. There is a dealer about 10 min from my house, which More

by ChninP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bunny, Sunshine
April 23, 2019

Bunnie was great! Service was just okay I was extremely pleased with my interactions with Bunnie. She was very helpful and friendly. However, my appointment was at 8:00 AM and I arrived on t More

by HEATHERNICOLE1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bunnie
April 22, 2019

engine light on/ still on Engine light on when I came in. They diagnosed it to be O2 sensors. They worked on it and charged $450 and engine light is still on. They looked at it More

by DFINCHJONES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bunny
Apr 22, 2019 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

We respect our customers wishes when it comes to service and sales. When we have a customer stating they are a mechanic and don't want to pay the diagnosis fee we get it. So we honored the customers wishes to replace the O-2 sensors on the side he stated needed to be replaced. After replacing them, the check engine light was still on and after further diagnosis (which we did at no charge), it was the O-2 sensors on the other side that really needed to be replaced. We called the customer about the additional O-2 sensors and were given authorization to replace them as well. We realize and make every attempt to save our customers valuable time and money. In the future and to let all our customers know, we do charge a diagnosis fee but in most all cases do not charge for it if we are doing the repair. When the customer picked up the Jeep, the check engine light was off. If it is on now, please contact Andy at 912-871-7250 or Don at 912-400-0131. Thank you for your business and the review.

April 19, 2019

Good experience Very helpful staff and good experience. Will return for any type of service or repairs in the near future. Desk staff is very helpful, and friendly More

by BW05735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonni
April 16, 2019

Oil Change and tire rotation on 2012 Dodge Charger The Service Personal was very friendly and helpful. Was well satisfied with the service department and the timely manner in which my car was serviced. More

by CONNIEBERNICE4EVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Larisey
April 08, 2019

Great service!! Fast, friendly, courteous. Bunnie was great at scheduling and coordinating my hitch installation. Great dropoff and pickup service, which is very he More

by CHARLESOWENS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bunnie, Service Desk, Brandon Wright
April 03, 2019

Amazing Service As always I’m impressed by the service technicians at this dealership, they do stand by their work. So far I leave this place with a smile knowing tha More

by Rickytm5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Farrah, Brandon Wright, AD Smith, Tim Canady
April 02, 2019

Damaged my vehicle The service manager was rude when I showed him that the shop had damaged my truck. He tried to say it looks like a shopping cart hit it . The truck se More

by JERRY1DAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Broadwater
March 28, 2019

It was Great I gave the rating of 5 because I feel everything was accomplished in a timely manner and I was very pleased with the overall quality and service More

by AWOODANDBRITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Canady, Shelbi Powell, Josh Warren
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