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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Statesboro, GA
761 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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761 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
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February 04, 2020
Recently moved to the area. Needed an oil change/tire rotation. Service dept personal seemed professional, however, my complaint isn’t with the technicians but with the service department layout. There rotation. Service dept personal seemed professional, however, my complaint isn’t with the technicians but with the service department layout. There is no service entrance door for vehicles to drive into the service area, So customer is left to park in a dirt/gravel parking area. What happens when it’s pouring rain? Either you get soaked or wait for rain to let up. Not at all a customer friendly environment, especially when the parking area isn’t paved but is dirt/gravel. So recent rain left mud-puddles, and when my vehicle was moved and parked for pickup, mud was slung all across the side steps and fenders. So I had to wash my previous clean vehicle after an oil change. Question....with so many options for maintenance...why would I come back? I’ve been to dealerships that actually wash your vehicle after any service done. Those places deserve 5 stars. More
by CELTONA53
Verified CustomerEmployees Worked With
Jimmy Britt
February 03, 2020
as good as it gets!! Its as good as it can get...in every way...and every time....i love my 2018 Jeep Cherokee Latitude and i love Jimmy Britt...period!! Its as good as it can get...in every way...and every time....i love my 2018 Jeep Cherokee Latitude and i love Jimmy Britt...period!! More
by rwasr1953
Employees Worked With
Brandon Whitener
January 27, 2020
They advertised a multipoint inspection a tire ptessure check and a car wash when they service your car. They didnt do that simply changed the oil and sent me on my way. check and a car wash when they service your car. They didnt do that simply changed the oil and sent me on my way. More
by Billfrancisco
Employees Worked With
Brandon Whitener
January 27, 2020
For being the second time there I have been treated very well. Always very helpful. Helping right a wrong by someone else without me worrying about it. Even getting the replacement parts put on and making s well. Always very helpful. Helping right a wrong by someone else without me worrying about it. Even getting the replacement parts put on and making sure it’s right. More
by joshua_elliott1
Employees Worked With
Zach , Brandon Whitener
January 14, 2020
Service for Van We have been coming here for a few years and have always been treated with the utmost respect. Even we can't afford the items needed we leave knowing We have been coming here for a few years and have always been treated with the utmost respect. Even we can't afford the items needed we leave knowing we can work on that to take care of at another visit. Having a handicap van it is most important that it is maintained and safe while having my son drove to appointments and college and work. More
by gahappiegirl
Employees Worked With
Brandon Whitener
January 08, 2020
Customer Service The crew in the service department is amazing! They have always provided excellent customer service whenever I take my car to have it serviced. Great The crew in the service department is amazing! They have always provided excellent customer service whenever I take my car to have it serviced. Great Job! More
by chart4
Employees Worked With
Brandon Whitener
January 06, 2020
Everything was very professional and friendly . If it was anything that you needed while in service dept They will do the best to take care of the problem. . If it was anything that you needed while in service dept They will do the best to take care of the problem. More
by BYSTINEE
Employees Worked With
Andrew Todd, Brandon Whitener
January 01, 2020
Great customer care Everyone at the service department was great. They really worked hard to help us with out truck issues that was cause by another service department at Everyone at the service department was great. They really worked hard to help us with out truck issues that was cause by another service department at another dealer. They are working to help us figure out what’s wrong with our Ram 2500 and why it’s out of alignment. More
by joshua_elliott1
Employees Worked With
Brandon Whitener
December 26, 2019
No customer service. Was more about getting the job done then doing it right.Waited over 21/2 hours for my truck to get done and nobody told me it was done.I have to ask i Was more about getting the job done then doing it right.Waited over 21/2 hours for my truck to get done and nobody told me it was done.I have to ask if it was done it been done for 2 hours probably want be back. More
by gbennett15
Employees Worked With
Brandon Whitener
