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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Statesboro, GA

4.3
755 Reviews

755 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

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November 22, 2024

My experience was great. The staff was professional. They kept me well informed of the service on my vehicle. More

by JILLWADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

I had a fantastic experience getting my oil change at Jimmy Britt with Hannah! She was incredibly knowledgeable and made the process smooth and efficient. The service was quick, and I appreciated her att More

by EBURNS1911
Recommend Dealer
Yes
Employees Worked With
Ed Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Hannah was great. However, received vehicle back with low tire pressure light still on due to 4 different tire pressures so obviously the tech never checked tire press More

by JIM.FROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Easy to make the appointment online. Fast service. Was in and out of there with no hassle. More

by carriebearymom.cw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

They went out of their way to pick my truck up and delivered it back to my home 75 miles away and did the repairs on a truck under warranty I had just purchased from them that displayed the check engi More

by 52RANDYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Philpott
November 13, 2024

Service was fast and staff is always friendly! The dealership is always very clean. And they keep. Plenty of inventory. More

by JT83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Scheduled an appointment for an oil change, tire rotation and to address a recall. They did not address the recall and didn't refill my washer fluid which is pretty standard when getting a vehicle service. I More

by JDAVIS87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Fendley
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Customer service is great- super kind. But service time is often long and we had to wait weeks for a repair More

by Alysonteal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

excellent customer service listens to customers timely service not a lot of long waiting great people More

by sagould59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Cramer
November 04, 2024

I took my vehicle in for my first service after purchase. They never let me know the vehicle was ready and two days after picking up my vehicle, it started pouring oil. I called on a Saturday afternoon and w More

by JAN.SUTTON
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Fendley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Powell
Nov 04, 2024 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello Jan - This certainly isn't the type of quality workmanship our guests receive so I am very very sorry this occurred. I've let the team at the dealership know this won't be tolerated, and I will have an individual reach out to you soon.