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Jimmy Britt Chrysler Dodge Jeep RAM

Dublin, GA

4.7
1,338 Reviews
The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from the greater Macon area.) Why choose Jimmy Britt? We were awarded the Customer Satisfaction Award through DealerRater! How? Because we have created a top-tier sales and management team that focus on one thing: Caring for you, our guest. We will provide you emails, pictures, and a video of any vehicle you are interested in, along with an upfront quote on any vehicle - and with our exclusive Jimmy Britt Premium Delivery Program, you can buy this vehicle entirely from home (paperwork and all) for your convenience.
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2054 US-441

Dublin, GA

31021

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Showing 1,338 reviews

December 23, 2022

I thoroughly enjoyed my car buying experience! Everything was efficient, informative, and easy going for start to finish More

by Smdrake1126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Snelgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2022 -

Jimmy Britt Chrysler Dodge Jeep RAM responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2022

Do not feel like the team tried hard enought to get me where I wanted to be or give me the fair value of my trade in. Took 3 different attempts before they even got close. Like all they wanted to do was m More

by jgiles8231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Eason
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2022 -

Jimmy Britt Chrysler Dodge Jeep RAM responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to Don Ruguleiski at (478) 200-3780 to discuss this further.

December 22, 2022

They call you to follow up on their survey and that’s all they are concerned about their 5 star rating More

by darylrocho44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2022 -

Jimmy Britt Chrysler Dodge Jeep RAM responded

Hi, thank you so much for your positive comments about Jimmy Britt Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!

December 20, 2022

My routine maintenance technician was easy to do business with. He was very helpful. I do not recall his name, however. I first spoke with Mitch, who is always friendly and helpful. Merry Christmas t More

by benfallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

My sales consultant was very helpful and patient even after viewing numerous cars, and he ensured everything went ok. My sales consultant was knowledgeable about the cars. He gathered information about w More

by shi.kinyua
Recommend Dealer
Yes
Employees Worked With
Thomas Barnes
December 20, 2022

It was the worst experience ever buying a vehicle. The finance guy (Tre) jacked up our interest rate 1.45 above what Robins had it for. Salesman (Preston) would not email me back when I was asking fo More

by rodney.gordon2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Clayton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Jimmy Britt Chrysler Dodge Jeep RAM responded

Hello, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact Don Ruguleiski at (478) 200-3780 so we can work towards a resolution. We look forward to hearing from you. Take care!

Jan 18, 2023 -

rodney.gordon2 responded

Update, My temp tag has expired and have been to the tag office twice over the last month to have them say they have not received the paperwork. Contacted Nathan in Jimmy Britt on 7 Jan to find out nobody sent the paperwork and he ensured me the paperwork would be expedited, which apparently did not happen according to the tag office. Called Jimmy Britt dealership again today and expressed my frustration and that the tag office did not have the paperwork and once again was ensured it would be expedited. I tried to contact Don a couple times and left message to call me back, but he was not there and the message may not have been passed on. Very disappointed with the whole process here.

December 20, 2022

Kenny was very thorough and helpful with my vehicle purchase. He understood my needs and explained the vehicle in detail. I was introduced to the service department, internet department, finance mana More

by nedenfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Snelgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey & Angela-awesome!
December 17, 2022

It was a pleasure to do business with Jimmy Britt CDJR. They were kind and courteous, even though I was an out of state buyer. We purchased our vehicle by phone and pictures. We are pleased with our purcha More

by rfowler5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Phillips, Austin Padgett
Dec 20, 2022 -

Jimmy Britt Chrysler Dodge Jeep RAM responded

Hi, thank you so much for your positive comments about Jimmy Britt Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!

December 17, 2022

The dealership staff was very friendly. The dealership let me look to find the vehicle I wanted. More

by grenadeleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Snelgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Jimmy Britt Chrysler Dodge Jeep RAM responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 16, 2022

Thomas Barnes was our salesman and I have nothing bad at all to say about him. He got me the deal that I wanted and was very friendly and knowledgeable. I really appreciate the opportunity I had to buy fro More

by Larry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Barnes
Dec 19, 2022 -

Jimmy Britt Chrysler Dodge Jeep RAM responded

Hi Larry, thank you for your kind review; we are happy to pass along your comments to the team here at Jimmy Britt Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!

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