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Jimmy Britt Chevrolet GMC - Service Center
Greensboro, GA
100 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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100 Reviews of Jimmy Britt Chevrolet GMC - Service Center
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July 06, 2018
Battery Service My wife and I were headed out of town to a Wedding on Saturday morning and started the day with a dead battery. I stopped by the dealership with a des My wife and I were headed out of town to a Wedding on Saturday morning and started the day with a dead battery. I stopped by the dealership with a desperate battery replacement. Mike was very helpful and said he did not want us late to the wedding and took care of us immediately and we were on our way. More
by fadams03
Verified CustomerEmployees Worked With
Mike in Service
June 26, 2018
Absolute horrible service Department I’ve owned many GM vehicles and had them serviced at several dealerships. This place is by far the woarts managed. 2 hr oil changes no communication w I’ve owned many GM vehicles and had them serviced at several dealerships. This place is by far the woarts managed. 2 hr oil changes no communication with service advisers and the service manager is about as knowledgeable about cars as a monkey. And if you want you vehicle actually fixed you better find somewhere else to take it!! More
by Chevy 1
June 25, 2018
Not up to par. Work was completed in a satisfactory manner, but the overall experience was negative. Not particularly friendly. The service area was a mess - boxes Work was completed in a satisfactory manner, but the overall experience was negative. Not particularly friendly. The service area was a mess - boxes stacked everywhere are the shop was just plain dirty. It's a relatively new dealership, but house apparently stops at the air conditioned area. Even that was not great. I bought my truck here, but I won't likely be returning for any more services. More
by Anon
Employees Worked With
Didn't get a name.
June 25, 2018
Told to come in for nothing. Came in for scheduled oil change and tire rotation. Told my car was subject of a recall and needed tail lights replaced. Told them to schedule me for Came in for scheduled oil change and tire rotation. Told my car was subject of a recall and needed tail lights replaced. Told them to schedule me for the repair. Got an e mail reminding me of my appointment the day before. Checked in as scheduled, went to waiting room, told the parts were not here yet. Normally you do a great job but you've got a glitch in you system. You need to confirm you've got the parts before reminding the customer to drive all the way in there. More
by oconeephil
Employees Worked With
Parts ordering dept.
June 22, 2018
Good not excellent After not being able to do the service the first time due to not enough available personnel, on the second time by appointment the technician could no After not being able to do the service the first time due to not enough available personnel, on the second time by appointment the technician could not reproduce the noise, so we still have the same issue. The LOF change was fine. More
by putter2444
Employees Worked With
Ron
June 14, 2018
Not mad just disappointed. After I dropped my truck off the night before the day of my service appointment and didn't come back for it until nearly close of business that day, m After I dropped my truck off the night before the day of my service appointment and didn't come back for it until nearly close of business that day, meaning the service department had my truck all day. The oil and oil filter got changed, as far as I know, and so did the fuel filter. The tire with the slow leak was patched and now holds pressure correctly. All according to the service I agreed to have performed accept the$90.00 detail I requested! Also the fuel filter life indicater still read @ 19%, only one tire was at recommended pressure, and the cleanest part of my truck was the paper mat that the technician put in the driver's floorboard!!! They did do the $25.00 tire patch pro Bono! I'm not mad just disappointed!!!!! More
by jpgoss1970
Employees Worked With
Ron, Si Freeman
June 12, 2018
Routine service but not treated as a routine customer Debbie was a joy to work with. She is very friendly and positive. My service was done during the allotted time and done correctly. I will be back at t Debbie was a joy to work with. She is very friendly and positive. My service was done during the allotted time and done correctly. I will be back at the next regular service time. Thanks! More
by HB3
Employees Worked With
Debbie - service
June 11, 2018
Overall Positive Experience I gave them 4 stars because there were 2 minor issues: the oil persentage wasn't reset, so I did that myself, no big deal; & 1 of the valve covers of I gave them 4 stars because there were 2 minor issues: the oil persentage wasn't reset, so I did that myself, no big deal; & 1 of the valve covers of a wheel is gone. That's no big deal because I'm going back next month for a new set of tires. The waiting room is very nice, with free wifi & coffee. I'm was very pleased with how my tire issue was explained. A paper mat was put over my driver's side mat to prevent oil & such from being tracked in, which was great. Overall, I sincerely felt like a valued customer. More
by ALyn
Employees Worked With
Ron Richards
June 01, 2018
LOF and inspection Excellent. Greensboro Tire had installed new tires two days prior and said left front bearing was bad, making noise. They also said the ball joints, Excellent. Greensboro Tire had installed new tires two days prior and said left front bearing was bad, making noise. They also said the ball joints, both sides, needed replacing. Your inspector found no such discrepancy, even after I specifically reported those complaints from Greensboro Tire. What am I to think about these diverse inspections? Who is right? George Shattuck 2003 Trailblazer More
by George
Employees Worked With
I do not recall the names of service people.
June 01, 2018
Good job Job was done right and on time. Customer service people were very nice. Sure do miss Angie and wander what happened to her. Thanks for everything. Job was done right and on time. Customer service people were very nice. Sure do miss Angie and wander what happened to her. Thanks for everything. More
by mickigolfs
Employees Worked With
Ron in service
