Jimmy Britt Chevrolet GMC - Service Center
Greensboro, GA
100 Reviews of Jimmy Britt Chevrolet GMC - Service Center
new tires found a nail in tire that was not repairable they ordered a new set of tires at 10:00am and had them on the car and finished by 4:00 that afternoon. found a nail in tire that was not repairable they ordered a new set of tires at 10:00am and had them on the car and finished by 4:00 that afternoon. I think they did a fantastic job keeping me on the road!! They know I had an appointment at 6:00 that afternoon some 60 miles away and they saw to it I was able to get there on time. I also was able to leave the dealership in my car after ordering the tires and return at 3:15. the completed the front end alignment and balanced and put on the new tires in less than an hour. Great Job!! Edwin Stinchcomb III More
Great friendly environment!!!!! They have great customer service. They were very helpful in telling me what my service would include. They made me feel as though my service was impor They have great customer service. They were very helpful in telling me what my service would include. They made me feel as though my service was important to them. More
Great Service This service center provides the best customer service. I’ve used other local dealerships but this service department has provided the most consistent This service center provides the best customer service. I’ve used other local dealerships but this service department has provided the most consistent and professional services. Due to an unforeseen circumstance, the telephone lines were down. After multiple attempts the issue (not related to the dealership) was resolved and I was able to get through to make an appointment. They were able to see me the same day and my wait time was minimal. Even though I was able to get through to make my appointment, a representative called me back (I submitted a online request) to provide me with information related to the outage and to handle my concerns. Each representative that interacted with me that day made my choosing this dealership worthwhile. The detailing department personnel was also very polite and professional. Their dedication and hard work is much appreciated. More
Oil change They were wonderful with their customer service and were mindful of my time waiting with two little ones. Their price was unbeatable and they even off They were wonderful with their customer service and were mindful of my time waiting with two little ones. Their price was unbeatable and they even offered a complimentary car wash with the service! Will definitely go there again for service. More
Analysis of 2012 Enclave issues I had used Jimmy Britt service in the past and a a dealer I wanted them to look at a check engine light as well as a noise from the front left wheel. I had used Jimmy Britt service in the past and a a dealer I wanted them to look at a check engine light as well as a noise from the front left wheel. It turned out the check engine light was a problem left over from a previous service and they proposed an expensive strut replacement. While trying to discuss this with the service manager, who was beyond rude, they hadn’t looked at the problem but guesses based on the noise. Then they charged me over $100.00 for the visit even though it was primarily based on their mistake. Subsequently, it was determined by another mechanic to be a faulty break rotor. This is the third bad experience I have had with the dealer. I will never use their service again. I will never buy a vehicle from them. I will never recommend them to anyone. More
Service Dept Ron Richards did an excellent job in analyzing the unusual problem with my Suburban. It was repaired quickly and properly. I appreciate the good wor Ron Richards did an excellent job in analyzing the unusual problem with my Suburban. It was repaired quickly and properly. I appreciate the good work. More
Very accomidating! Jimmy Britt took my truck in when I could bring it and repaired it without me having to be there. Picked it up Sunday when they said I could, and had Jimmy Britt took my truck in when I could bring it and repaired it without me having to be there. Picked it up Sunday when they said I could, and had done almost everything I needed done while they had my vehicle. They were very polite and attentive to my needs. Will use them again and recommend to all of my friends for sales and service! More
Full Service I was traveling to visit my mother when I realized I needed an oil change. Jimmy Britt took in my Chevy Cruze on just a days notice and even though th I was traveling to visit my mother when I realized I needed an oil change. Jimmy Britt took in my Chevy Cruze on just a days notice and even though the business was busy when arriving, the wait was reasonably short and included a full car wash! Later, the receptionist explained everything they checked and told me that everything looked in great shape. I felt much more comfortable traveling after my full service from this dealership. More
service above what I expected Had a problem with a dead rodent in the vehicle. It is a cadillac srx. Jimmy Britt was the dealer that was recommended. Since the dash had to be d Had a problem with a dead rodent in the vehicle. It is a cadillac srx. Jimmy Britt was the dealer that was recommended. Since the dash had to be dismantled, I was concerned about the reassembly. It was done perfectly. More
Fun and informative The employees made sure I was taken care of the second I pulled into the dealership all my questions were answered and I left already wanting a new ca The employees made sure I was taken care of the second I pulled into the dealership all my questions were answered and I left already wanting a new car More