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Jimmy Britt Chevrolet GMC
Greensboro, GA
1,657 Reviews
The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from either Athens or Augusta.) Why choose Jimmy Britt? We were awarded the Customer Satisfaction Award through DealerRater! How? Because we have created a top-tier sales and management team that focus on one thing: Caring for you, our guest. We will provide you emails, pictures, and a video of any vehicle you are interested in, along with an upfront quote on any vehicle - and with our exclusive Jimmy Britt Premium Delivery Program, you can even buy a vehicle entirely from home (paperwork and all) for your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,657 reviews
August 17, 2014
Purchase of GMC Sierra great experience. This is my first experience with jimmy Britt Chevrolet however, Bill Clark has been selling me vehicles for years. As always, he was courteous, knowl This is my first experience with jimmy Britt Chevrolet however, Bill Clark has been selling me vehicles for years. As always, he was courteous, knowledgeable and willing to go the extra step to assure I was happy with my deal. I feel I given a good deal and Bill went through all the bells and whistles at delivery. I would recommend this dealership to anyone. More
by Jimmycon
Employees Worked With
Bill Clark
August 09, 2014
Amazing Dedication These guy's are amazing at what they do. They worked extremely hard and long to get me into my B.M.W 525i. They were very fun to work with and dedicat These guy's are amazing at what they do. They worked extremely hard and long to get me into my B.M.W 525i. They were very fun to work with and dedicated. I would recommend them to any one. More
by woodstephen1992
Employees Worked With
Kasey Colston, Scott Chasm, Josh Stroh
July 30, 2014
Out of a bad deal and into a good deal I travel frequently with my job so I traded in my Ford F-150 and purchased a GMC Terrain Denali in Stuart Fl. Shortly after the purchasing the Terrain I travel frequently with my job so I traded in my Ford F-150 and purchased a GMC Terrain Denali in Stuart Fl. Shortly after the purchasing the Terrain my traveling was minimized. I am a truck man and the staff at Jimmy Britt worked on getting the best deal ever and getting me out of the Terrain and into a 2014 Chevy Silverado Z71. Even after 6 years of bankruptcy they still got me 2% financing! I love the small town feel! More
by thecure
July 28, 2014
Purchase of Toyota Highlander Very friendly and courteous salesmen and office personnel. We had seen this vehicle advertised online and Trent Lewis took us on a demonstration ride Very friendly and courteous salesmen and office personnel. We had seen this vehicle advertised online and Trent Lewis took us on a demonstration ride a couple of days prior to purchase of this vehicle. More
by mary.b.eaton.5
Employees Worked With
Trent Lewis, Kasey Colston, Scott Chasm, Michael Gaiter
July 22, 2014
A Good Day I was shopping around and found the most incredible deal on a hard to find, with 5 star service along the way of my journey to buying a new vehicle I was shopping around and found the most incredible deal on a hard to find, with 5 star service along the way of my journey to buying a new vehicle More
by rdbridges2014
Employees Worked With
Scott Chasm, Randy Stouder, Michael Gaiter
July 14, 2014
needed new vehicle at price we could afford A couple of weeks ago we walked into Jimmy Britt Chevrolet looking for a new vehicle for our family. We were able to test drive and explore the vehic A couple of weeks ago we walked into Jimmy Britt Chevrolet looking for a new vehicle for our family. We were able to test drive and explore the vehicles with no pressure to rush the process or buy from them. We had a budget being a family of 6. Not only did Jimmy Britt get us the vehicle we wanted, a more than fair trade in value for our current vehicle ; they went over and beyond to make sure we got the best deal. They found the perfect 2014 Suburban with the package options we desired (plus more) and met our budget we had set. I could not have been more satisfied with the attention Bernie, Jeremy, and Scott gave us during our Vehicle shopping experience. If you need a new vehicle I recommend Jimmy Britt Chevrolet. They will treat you Right!!!! More
by ckward
July 06, 2014
Williams Smith My experience today was outstanding!! I felt no pressure to purchase. I was shown a car in my price range and was able to drive it. I was told all abo My experience today was outstanding!! I felt no pressure to purchase. I was shown a car in my price range and was able to drive it. I was told all about it, then it was up to me. I felt comfortable about the price and that I would be treated fairly with my trade in. Michael was fantastic. It was hard to believe he had only been there for a couple of months, I would not have guessed it if I had not asked. He was very professional, yet down to earth and friendly. He is a great asset to this dealership and I hope he stays a long time. This was not a first car for me but if I had had Michael during my last purchase I would be back with him for this one. Needless to say I changed dealerships and brand name cars for this purchase and I am so glad I did.Michael along with Scott made this experience well worth my drive from Colbert and I look forward to recommending my friends to this dealership in the future. More
by vanessa7
Employees Worked With
Scott Chasm, Michael Gaiter
July 01, 2014
A great deal followed up with great service! I got a great deal when I purchased from Jimmy Britt Chevrolet two weeks ago. I had a bed liner and front license bracket order for my new truck. Je I got a great deal when I purchased from Jimmy Britt Chevrolet two weeks ago. I had a bed liner and front license bracket order for my new truck. Jeremy and Michael made sure I would pay only what the sticker price would have been if they were already on the truck when I purchased. I showed up to have the work done early in the morning. Sales had said I could have a loaner to get back to work. I live 66 miles away so to drive back, then make the round trip again in the afternoon would have made for a long day. Randy, also known as "RC" said as soon as the mechanics came in he would get them to work on my truck so I wouldn't have to make the added trips. A couple hours later the bed liner was in, front license bracket mounted, and a rattle that developed under the passenger side dash was silenced. I was extremely impressed with how RC kept coming into the waiting area and informing customers on the status of their vehicles. He made recommendations and made each person feel like they were the only one that mattered. I live 66 miles away but when time comes for service I will return to Jimmy Britt Chevrolet. You don't just meet a salesman and buy a car, you don't just show up at the service department and sit all day wondering what's going on with your car or truck. You make friends and you form relationships with everyone. Yeah, I will drive 66 miles one way to get my oil changed and to see my friends. Thanks guys! More
by jimrey51
June 21, 2014
Repair, Recall and purchase I was experiencing a cooling system problem with my 2011 Traverse. The gauge showed that the car was close to overheating. I called the service depar I was experiencing a cooling system problem with my 2011 Traverse. The gauge showed that the car was close to overheating. I called the service department on Monday and they told me to bring it in after lunch and they would try to look at it that afternoon. Once I arrived at the dealership they took the information and after a short while it was evident because of a backlog they would not be able to get to it for a while. Service writer, Randy, told me they would like to put me in a loaner vehicle that I could use until the next day. This would give them time to check the problem and determine the correct solution. The last time I brought the vehicle in for service, Bruce, the service manager, had told me that my vehicle was in the group being recalled for seat belt and air bag problems. So, I asked if they could take care of the service recall at this time since they would have it over night. He stated they this should be no problem if they had all the parts in stock. So this was added to the list. Ten days before on a Saturday I had to have a tire repaired. When I got to the dealership It was almost time to close. Randy, the service writer, went the extra mile and worked it around to have a tech stay and do the repair. After the tire was repaired, Randy told me that they found the tread was getting low on the tires and for safety I probably needed to begin to think about replacing them. I asked him to get me a price and e-mail it to me. He did this and sent me the prices the first of the next week. During the week I had compared prices and felt good about the prices he had sent me, so since they were going to have to keep the car, I asked Randy if they could go ahead and put a set of tires on the car. He checked and found they could get the tires I needed in the next day and get them on for me and have the car ready by Tuesday afternoon. I told them to go ahead and put on the tires. I called the dealership on Tuesday and was told the tech had checked the vehicle and the problem was with the gauge and the entire gauge cluster would have to be replace since you could not replace individual gauges. I told them I had an extended warranty through American Auto Shield that would cover this. I gave them the contact information so they could contact the company. They told me it would be the next day before they could get the part in and install it so I would need to keep the loaner and contact them the next day to see when the car would be ready. I called back Wednesday afternoon to inquire about my vehicle and Bruce told me that he had an emergency come up with one of his techs and they had not been able to complete the work on my vehicle but it would be ready before noon the next day. I told him we had a trip to Atlanta planned and for that day and would not be able to pick the vehicle up until Friday. He told me to keep the loaner and use it as I needed. On Friday morning I returned to the dealership to pick up my vehicle. Bruce told me they had been able to complete everything except the recall for the front seat belt anchor (recall 14187). They still did not have the sleeve that was required in stock and would take care of that the next time I came in for service. He had worked with American Shield on the extended warranty and was able to cover all except my warranty deductible. He went over the costs for the work and then went with me to the cashier for me to close out and return the key to the loaner vehicle. The work took longer than originally projected, but I was not inconvenienced because they provide me with transportation that met my needs. Bruce was up front with everything about the parts, the service and the reason for the delays. Randy was helpful in getting me the tires I needed and looking out for my safety. I appreciated their friendly attitude and gracious service. I will be glad to have them handle any service and repair problems I may have in the future. More
by RGWOconee
Employees Worked With
Bruce, Randy Clay
June 20, 2014
Highest Trade Value, Lowest Prices at Jimmy Britt Chevrolet! I had never heard of this dealership. I went to kbb.com to estimate my trade value because I felt the Augusta dealers were too low in their offers an I had never heard of this dealership. I went to kbb.com to estimate my trade value because I felt the Augusta dealers were too low in their offers and they only wanted to sell me a higher priced truck than I wanted. Michael got a lead from my kbb.com inquiry. He contacted me immediately and asked what I was looking for and I gave him the color and options I wanted on my new Silverado. Michael located the truck at another dealership within an hour. He worked out a dealer trade and sent a driver for the truck. Jeremy appraised my trade and was several thousand dollars higher than the Augusta dealers. Scott ensured I got GM Military pricing on the truck and then found every rebate I qualified for to make sure I paid the lowest possible price. I am so glad I went to kbb.com and that Michael got a lead and contacted me. We worked everything out with email and over the phone. The deal was in writing before I went to the dealership. Upon arrival Kasey made sure Michael knew my wife and I had arrived at the dealership. He also made sure we were comfortable until Michael arrived in the showroom. The people at Jimmy Britt Chevrolet are honest, dependable and super friendly. The next time I buy a vehicle, I am going straight to Jimmy Britt Chevrolet. There is no doubt I will get the best deal so there is no reason to look anywhere else. Thanks to everyone at Jimmy Britt Chevrolet for the best truck buying experience I have ever had! More
by jimrey51
