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Jimmy Britt Chevrolet GMC
Greensboro, GA
1,670 Reviews
The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from either Athens or Augusta.) Why choose Jimmy Britt? We were awarded the Customer Satisfaction Award through DealerRater! How? Because we have created a top-tier sales and management team that focus on one thing: Caring for you, our guest. We will provide you emails, pictures, and a video of any vehicle you are interested in, along with an upfront quote on any vehicle - and with our exclusive Jimmy Britt Premium Delivery Program, you can even buy a vehicle entirely from home (paperwork and all) for your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,670 reviews
January 03, 2024
Speaking only as to the service department, my experience was less than ideal (or less than even tolerable). I called the service dept prior to my vehicle ('22 Yukon Denali) being towed to the dealership. was less than ideal (or less than even tolerable). I called the service dept prior to my vehicle ('22 Yukon Denali) being towed to the dealership. They instructed me to provide the driver a number where I could be reached to process intake on the vehicle (otherwise I willing to travel with the tow truck to the dealership). About 1 hour after the vehicle arrived at Jimmy Britt GMC service dept, I called the service dept as I had not heard from anyone as of yet. They confirmed receipt of the vehicle, then 20-30 minutes later the same person called and asked if the vehicle was gray (... it is not gray). I provided them the VIN and she (Crystal) stated that she would call back with timing/info on repair. Shockingly, she never called back. About 1:15 later, I called the dealership and asked to speak with a service manager ... they transferred me to what I was told is a service manager (but in fact was another service advisor (Terry, I believe)). They stated that the vehicle was being repaired and they would call back in 15-20 minutes with specifics. I never heard from them (Terry or Crystal), so I finally went to dealership about 1:30 to 2 hours after they were to return the call. The vehicle was still not ready and no one could provide a straight answer. I asked at that time to speak with the manager of the service dept or manager of the location ... no one came to speak with me except the kind receptionist stating that she could not get them to come. Mind you, this was for a simple change of battery. A known issue on certain GM vehicles is that there are current draws that can drain your battery after the vehicle is powered off. Since their service department's next available appt date for electrical diagnostic was 2 weeks out, I opted to do just a battery change and go back to my primary dealer in Atlanta. The sole issues I had with this dealership were that (1) they did not do what they said they would do (... simply return a phone call to provide a status update) and (2) they provided inaccurate (seemingly just "made up") information to get the customer off the phone. To compound things, I was told that they were having "phone issues" that was causing the system to just hang-up on customers waiting on hold ... difficult to believe that. Given my experience there, it would be difficult to ever recommend the dealership to anyone (or at least anyone I liked). More
by dyates95
Employees Worked With
Crystal, Terry
January 03, 2024
We just bought a beautiful Tahoe from Cris Curry and he did a fantastic job. He’s very knowledgeable about his products and we appreciated the professionalism shown . They are very transparent and friendly did a fantastic job. He’s very knowledgeable about his products and we appreciated the professionalism shown . They are very transparent and friendly. The buying experience was pleasant . Thank you Cris! More
by Coleton
Employees Worked With
Christopher Curry
January 03, 2024
Chris curry did a great job welcoming me and describing my options, including tricky questions about titles. We came to a good arrangement, fast and courteous service, thanks Jimmy A+ my options, including tricky questions about titles. We came to a good arrangement, fast and courteous service, thanks Jimmy A+ More
by wmnassif
Employees Worked With
Christopher Curry
December 30, 2023
Destiny Bode was great representing Jimmy Britt during our purchase of a GMC 1500. Very knowledgeable and helpful. Jimmy Britt does a large volume of business, and I was able to find the truck I wanted af our purchase of a GMC 1500. Very knowledgeable and helpful. Jimmy Britt does a large volume of business, and I was able to find the truck I wanted after searching for months at other dealerships. Friendly atmosphere, great staff and folks are concerned that you're satisfied with your purchase. If purchasing an auto, I'd recommend Jimmy Britt! More
by bbatson414
Employees Worked With
December 28, 2023
Chris Curry was great and easy to work with on the purchase of a new vehicle. He was very knowledgeable about the vehicles the car dealership had for sell. Definitely recommend letting him help you bu purchase of a new vehicle. He was very knowledgeable about the vehicles the car dealership had for sell. Definitely recommend letting him help you buy a vehicle. More
by Kelly
Employees Worked With
Christopher Curry
December 28, 2023
Had a great experience with Chris Curry at Jimmy Britt Chevrolet. He was extremely knowledgeable, professional, and helpful. Highly recommend and will return for future purchases/service!! Chevrolet. He was extremely knowledgeable, professional, and helpful. Highly recommend and will return for future purchases/service!! More
by Wayne
Employees Worked With
Christopher Curry
December 23, 2023
I had the opportunity of working with Damon and he was very knowledgeable and a pleasure to work with. Would recommend him to all. Thanks Damon. very knowledgeable and a pleasure to work with. Would recommend him to all. Thanks Damon. More
by Chip
Employees Worked With
December 22, 2023
Jason was great, we worked the deal out before I came and he had everything ready when I arrived. He went above and beyond to make things smooth with the purchase and followed up after to make sure all was w he had everything ready when I arrived. He went above and beyond to make things smooth with the purchase and followed up after to make sure all was well. More
by MattHelms
Employees Worked With
Jason Herald
