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Jim Wynn Volkswagen

Norristown, PA

4.8
1,236 Reviews
The Wynn Group is a family owned business where you will find a staff that is committed to each customer’s satisfaction. For over 59 years we have been selling the best in new and used cars in Montgomery County. Our philosophy of doing business is based on making sure our customer’s overall experience with the car they purchase is an experience that brings them directly back to us for their next car.
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2021 W Main St

Norristown, PA

19403

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Showing 1,236 reviews

October 31, 2018

Nice until car is defective Received a lemon... Dealer hasn't even reached out to apologize.. Hoping to return vehicle Reading reviews is highly recommended. I wish I did.. More

by Fallcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat Cook
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Venella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Simo M Chaoui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Fallcar responded

Is defective better? Never had a vehicle in for service with 3 to 4 issues 2 weeks into it. Not even a follow up. Not ever asked to trade out of it... not happy! No compassion what's so ever... I'm disappointed

Nov 01, 2018 -

Fallcar responded

Waiting to hear from corporate to see how they will resolve my issue. Buyback is under review..

October 30, 2018

Quick, Easy, Inexpensive, and Painless I was immediately impressed by the honesty and helpfulness of my dealer Kel Rohrbaugh at Jim Wynn. This is not your normal dealership. Kel helped me g More

by JNorris700@gmail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kel Rohrbaugh
October 29, 2018

Great experience from top to bottom I came in to buy my girlfriend a brand new car wasn’t exactly sure how much I liked the Jetta but meeting and having Mac teach me the ways I fell in l More

by Gambone13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 23, 2018

Great car buying experience! Traded in our Touareg for an Atlas today and couldn’t have been more pleased with the experience! Thank you so much Kel for making things so easy for More

by LizSchofield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Venella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon, Kel Rohrbaugh
October 23, 2018

Excellent customer service The entire team at Jim Wynn were helpful, friendly, informative, and showed a great commitment to customer service throughout our sales experience. Ou More

by Peanut14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Burns, Kel Rohrbaugh
October 19, 2018

Exceptional! Wynn VW made my dream come true. I left with the car of my dreams. Mac made everything possible and did everything in his power to be sure I left with More

by RG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac McArthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2018

Excellent experience The whole experience was excellent! Kel has outstanding people skills and made me and my son feel really comfortable through the whole experience. He More

by Be.Carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Zerbe, Kel Rohrbaugh
October 03, 2018

Wynn VW is the best! This is our second time doing business at Wynn and we couldn’t be more pleased. We had the privilege of working with Mac again and we can’t say enough More

by Am90960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac McArthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Zerbe
September 30, 2018

Outstanding service From the moment I walked into the showroom the team focused on finding out what I wanted, and worked hard on doing exactly that. Well done! More

by TB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simo M Chaoui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Zerbe
September 29, 2018

No stress and a quick process. Most dread buying a car. At Wynn this is not the case. Very friendly and professional. Kel did a great job explaining and no pressure More

by Casey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Zerbe, Kel Rohrbaugh
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