Jim Wynn Volkswagen

I just started working in the area recently and decided to bring my Jetta here for the maintenance, etc. I had a very good first impression/experience with the Service department, they were friendly and p to bring my Jetta here for the maintenance, etc. I had a very good first impression/experience with the Service department, they were friendly and professional. Then a few weeks later, after I brought it back in for an oil change, there were significant other repairs it needed, as I was getting close to 100k miles. I expressed my concerns about the repair costs and the fact that my commute to work increased and they had me meet with Josh, on their sales team, regarding what my options were. After letting me explain exactly what I was (and was not) looking for, he helped me figure out what worked best for me. I now lease a new Jetta! As a result, I don't have to worry much about the maintenance and more importantly...don't have to pay too much for it either. Thanks for the surprisingly pleasant experience and changing my perspective about car salesmen, Josh!! More

I bought my first car, an Eos, at the age of 68 at Jim Wynn Volkeswagon in Norristown and I will buy all my future cars from Jim Wynn!! Why? Because I love the service department. For four and a half y Wynn Volkeswagon in Norristown and I will buy all my future cars from Jim Wynn!! Why? Because I love the service department. For four and a half years Brandon Beck and his fine tuned team have taken expert care of my lovely car and of me, as I know nothing about cars and car trouble makes me break out in hives. The service team is always so responsive and the few little concerns that I have had have been resolved quickly and efficiently, always with a smile. It is a pleasure to do business with this service department. Brandon Beck is a top notch professional, he runs a tight ship. More

Best car buying experience ever! Bought the first car I test drove :) Josh knew exactly what I wanted and now I can't wait to drive my car. I love my car. Thanks Josh and Jim Wynn Volkswagon! test drove :) Josh knew exactly what I wanted and now I can't wait to drive my car. I love my car. Thanks Josh and Jim Wynn Volkswagon! More

This is our 8th car we have purchased from the Wynn group. Given how well we have been treated in the past and the care and honesty exhibited by all of the staff at the Wynn dealership we would never c group. Given how well we have been treated in the past and the care and honesty exhibited by all of the staff at the Wynn dealership we would never consider buying or leasing a vehicle any where else. Trust is not something you buy or give away, it must be earned. The staff at the Wynn Group have more than earned our trust. Our sons and many of our friends buy their cars from the Wynn Group because we speak so highly of them and trust them to always take care of us as though we were family. Harold & Karen Harr More

Excellent experience working with Simo and Ben! I drove over an hour to buy my car at Wynn because of the excellent customer service referral I received from your existing customer. I felt like family an over an hour to buy my car at Wynn because of the excellent customer service referral I received from your existing customer. I felt like family and know I got the best possible deal. 5 star experience!!! More

Cimo was able to get what I wanted quickly and the sale was professional and pleasant. They whole organization works together. Good service and knowledgeable and competent sales staff. I've bought more tha was professional and pleasant. They whole organization works together. Good service and knowledgeable and competent sales staff. I've bought more than one car from Wynn. More

I received great customer service from Simo and he was very helpful in answering my questions. With the sales manager I was able to negotiate the buying price. very helpful in answering my questions. With the sales manager I was able to negotiate the buying price. More

This is the third time I have purchased my vehicle from Jim Wynn VW. Every single person in the dealership exhibits exceptional customer service. I strongly recommend that you visit them for your next pu Jim Wynn VW. Every single person in the dealership exhibits exceptional customer service. I strongly recommend that you visit them for your next purchase or lease and I feel certain that you won't be disappointed. More

I went to Wynn Volkswagen to purchase a used 2007 GTI because very few dealerships in the area had the specific car I was looking for. I thought the sticker price at $13,000 was somewhat high considering because very few dealerships in the area had the specific car I was looking for. I thought the sticker price at $13,000 was somewhat high considering the car had over 70,000 miles on it, but I was crunched for time as my previous VW lease was ending in a matter of days (this is my own fault). They were not willing to negotiate on the price. They quoted my 2010 Jetta trade-in (in near perfect condition) WAY below kelly blue book value and also would not budge on that either. So after giving them a quality trade and $2,000 down, what I paid in the end was still closer to full sticker price. With a clean car fax record and no visible damage, I did not expect to have any problems with the car. Come to find just a mere 30 days after purchase that the check engine light comes on, and Wynn wants to charge me over $100 just to LOOK at it. Even with a 90 day limited warranty on the engine, they would not even attempt to satisfy a new customer. I wasn't asking for a free repair -- just a diagnosis, as the car was so recently purchased and should not be having issues. Furthermore, I called the next closest VW dealer to get a quote on a diagnosis and it was almost half the price of the quote Wynn gave me. Mac and Jim were very nice and diligent in their efforts and in keeping in touch with me, which is the only positive experience from my purchase. From what I can tell, this dealership is not a safe bet for buying used unless you're buying a full warranty. If you have the opportunity to shop around, don't make the same mistake I did. More

Mac was a pleasure to work with. He was listening to my requirements and needs, making the sales process smooth and quick. I would go back there again. requirements and needs, making the sales process smooth and quick. I would go back there again. More