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1,238 Reviews of Jim White Toyota - Service Center
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September 23, 2020
Morgan is a very professional, friendly and capable person. She remembered my name and took care of all the details for my service visit. Outstanding person. She remembered my name and took care of all the details for my service visit. Outstanding More
by LHAN849271
Verified CustomerEmployees Worked With
Morgan Brzozka
September 22, 2020
Good trust worthy dealership. We have been dealing with them for several years. The entire service department is very experienced and friendly making our time very enjoyable them for several years. The entire service department is very experienced and friendly making our time very enjoyable More
by jzimm0
Employees Worked With
Nick Schiavone
September 22, 2020
Easy to schedule same day. Facility was clean and bright. All the service was contact less. This was routine maintenance that was between larger work. All the service was contact less. This was routine maintenance that was between larger work. More
by NKKANWAL
September 22, 2020
I took my tacoma in on Aug.31st for service to the A/C since it stopped blowing cold air. I called about a week later after not hearing thing and was told that the machine they needed to fix the A/C was since it stopped blowing cold air. I called about a week later after not hearing thing and was told that the machine they needed to fix the A/C was broken, but a tech would be there that week to fix it. I called again the next Monday, and was told that the machine was still not fixed, so they couldn't fix my truck. I asked when it would be fixed and they told me they would take it to their repair shop to get it done by that Friday, which also gave them enough time for the part to arrive. I asked the person on the phone if it would be for sure done by Friday and they said yes, I also told him I was leaving for vacation that Friday afternoon and I needed my truck, and I was told I would have it. When friday arrived. I didn't get a call about my truck until Friday evening. When I had already waited as long as I could before being forced to leave. In total, it took jim white 3 full weeks to replace an A\C compressor and recharge the freon. To top it off, the staff gave me the run around and failed to keep their word at nearly every turn. I will not take my truck back to that dealership for anything except the recall alerts and warranty claims. More
by Lfreels001
Employees Worked With
Nick Schiavone
September 22, 2020
Ease of service scheduling. Always calls when complete. Friendly. Warranty work so assume it was done. Zero cost. Could wash car and bring inside when weather is bad. Friendly. Warranty work so assume it was done. Zero cost. Could wash car and bring inside when weather is bad. More
by AF
Employees Worked With
Don’t know?
September 22, 2020
The service people and the work that was done were very good. My issue is with the rental company that provided the loaner car. They become confrontational when I stepped into the office stating “we’re onl good. My issue is with the rental company that provided the loaner car. They become confrontational when I stepped into the office stating “we’re only doing curbside service” with zero signage and after waiting for someone to come out. Was also told they would not run my debit card they would hold my debit card, instead took the money from my checking account. And then took several days to return the money. More
by has1hr
Employees Worked With
Nick Schiavone
September 20, 2020
Great service as always. Very helpful explinations. Was happy to answer questions a out the service. Provided me with a comprehensive idea if more services would be required beyond oil change and tire rot happy to answer questions a out the service. Provided me with a comprehensive idea if more services would be required beyond oil change and tire rotation. More
by trevoraashley
Employees Worked With
Nick Schiavone
September 19, 2020
The service department does well in making sure their work is thorough and done right to satisfy their customers. They offered a rental to help while my car was in service and worked well with the manufa work is thorough and done right to satisfy their customers. They offered a rental to help while my car was in service and worked well with the manufacturer to fix my car’s issues. More
by bryan b
September 18, 2020
Friendly, thorough, attentive to customer needs and completed job in a timely fashion. Discussed needs prior to service and called regarding additional services after diagnostic was completed. Did a te completed job in a timely fashion. Discussed needs prior to service and called regarding additional services after diagnostic was completed. Did a terrific job! We appreciate your service! More
by Nicknigro53
Employees Worked With
Morgan Brzozka
