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1,238 Reviews of Jim White Toyota - Service Center
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January 12, 2021
I needed some keys made for my ignition they had some delays they went out of the way to take care of me I am pleased delays they went out of the way to take care of me I am pleased More
by prplyr069
Verified Customer
October 29, 2020
Full-service Oil change and alignment inspection was completed in less than one hour at the end of a busy day. Waiting area clean and stocked with refreshments. completed in less than one hour at the end of a busy day. Waiting area clean and stocked with refreshments. More
by jamie45
Employees Worked With
Morgan Brzozka
October 29, 2020
VERY over priced. Friendly, competent staff, but won’t be returning for service.In the service sucks, since it will only except a five star review. What’s the point returning for service.In the service sucks, since it will only except a five star review. What’s the point More
by Biteme
Employees Worked With
Nick Schiavone
October 28, 2020
Scheduled me when I needed, addressed issues brought to their attention. Service was timely. Nothing further to comment on. All done. 22 word minimum too long their attention. Service was timely. Nothing further to comment on. All done. 22 word minimum too long More
by krogals
Employees Worked With
Nick Schiavone
October 22, 2020
Terrible service absolutely no help and cost me hours of my time and my money. I had to take at least 10 phone calls with them while I was working to try to resolve the issue just for my time to be complet my time and my money. I had to take at least 10 phone calls with them while I was working to try to resolve the issue just for my time to be completely wasted. I Will never come back again and will tell the same to everyone I know. I wasted two trips 35 min to the dealership and had to barrow a vehicle and get a ride back multiple times for them not to want to perform my SAFETY recall and another Toyota dealership did it with 0 issues. Absolutely awful experience. I’m a mechanic myself and they tried to get me to buy parts I didn’t need and when I asked why I needed new parts they told me they were unable to perform my recall at all. Refused to let me speak to a mechanic and the person I was speaking to knew absolutely nothing about auto mechanics. Denied my safety recall for no reason but another dealership a week later said it would be no issue at all and that they get recalls that Jim white denied for no reason all the time. I will NEVER come back and I will make sure everyone I know avoids Jim white at all costs. More
by d_stickler
Employees Worked With
John McDonald
October 22, 2020
Seems that you overbook the service department. I arrived at 4:20 for my 4:30 appointment. I waited 1 hour 15 minutes before asking if there was a problem. Waited another 15 minutes until car ready arrived at 4:20 for my 4:30 appointment. I waited 1 hour 15 minutes before asking if there was a problem. Waited another 15 minutes until car ready. Paperwork was incorrect... waited for that issue to be resolved. Not a good way to end my work day. Not one employee made me feel appreciated as a customer...not sure I’ll ever return. More
by SAUSTIN823
October 21, 2020
During my one- year relationship with Jim White, every single item from both sales and service has exceeded expectations. Corey Schenherr is very knowledgeable, helpful, and courteous. single item from both sales and service has exceeded expectations. Corey Schenherr is very knowledgeable, helpful, and courteous. More
by LMATTOX
Employees Worked With
October 21, 2020
I took my Highlander in for routine service. The I took my Highlander in for routine service. The service staff was courteous and the service on my vehicle was done in a very timely manner. I took my Highlander in for routine service. The service staff was courteous and the service on my vehicle was done in a very timely manner. More
by Ted
Employees Worked With
Nick Schiavone
October 17, 2020
Spoke with Lisa twice for an appointment and other issue. She sounded short and rude, like I was a real bother and waste of time. She sounded short and rude, like I was a real bother and waste of time. More
by Pearly Whirly
Employees Worked With
Other Employees :
Lisa, Morgan Brzozka
October 17, 2020
Employees I delt with were friendly and helpfull. Service performed seems to have taken care of problem. Mike the shuttle driver was very friendly and personable. Service performed seems to have taken care of problem. Mike the shuttle driver was very friendly and personable. More
by Zzz
Employees Worked With
Mike the shuttle driver , Morgan Brzozka
