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1,238 Reviews of Jim White Toyota - Service Center
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January 25, 2021
They made me pay $130 for telling me something I already knew. Don’t bother going here seeking information on what’s wrong with your vehicle because they’ll only tell you what you already know and charge yo knew. Don’t bother going here seeking information on what’s wrong with your vehicle because they’ll only tell you what you already know and charge you for it. More
by Freudnsje
Verified Customer
January 25, 2021
Thank you for getting my wife’s car and performing the recall. We also appreciate you mailing the 2nd key out and the free oil change certificate! recall. We also appreciate you mailing the 2nd key out and the free oil change certificate! More
by Mendoza5383
Employees Worked With
Nick Schiavone
January 24, 2021
Great 👍🏼 work Nick with the beast. The beast needed service because past due date. Miss the snacks that AT would put out for peeps. Thanks Covid. service because past due date. Miss the snacks that AT would put out for peeps. Thanks Covid. More
by Mr. Roger’s
Employees Worked With
Nick Schiavone
January 23, 2021
I am beyond frustrated. I got a oil change and it wasn’t done correctly so all my oil leaked out and I can’t drive it all weekend. It took almost a hour to be done so I don’t understand. I also doordash so done correctly so all my oil leaked out and I can’t drive it all weekend. It took almost a hour to be done so I don’t understand. I also doordash so driving is my job so I’m very frustrated! I need to talk to someone about this problem and how we can get it solved ASAP! I literally could have blown my engine! I’m very disappointed this time around. More
by KEYTHA04
Employees Worked With
Tenley Reid
January 21, 2021
I have made three trips to Jim White Toyota to complete recall service for passenger side airbag. I have been pursuing this recall for some time, but when going online it was impossible to determine where recall service for passenger side airbag. I have been pursuing this recall for some time, but when going online it was impossible to determine where to take the truck, so I went to the service center myself. The first time I was told by it would require two hours. So I said I would call back for an appointment. I also tried to make an appointment by telephone without success. I stopped by a second time, only to be informed it would take a whole day and I would have to rent a vehicle. I declined, but later received a call that a loaner car would be provided so I made the appointment again. I made arrangements to defer obligations and clean out the cab of the truck so I could arrive early in the morning. I arrived at the service center at 8 AM, as scheduled, but was told that they would probably have to keep the vehicle more than a day. Given their record to date, I had no reason to believe they could accomplish the task before the weekend, so I canceled again. I don't intend to reschedule. I have already been inconvenienced enough for a recall that I had no hand in perpetrating in the first place. I still intend to hold Toyota responsible if the airbag deploys. Toyota used to be the best company in the business, but apparently they have been operating in the U.S. Too long and have picked up some very bad habits. More
by wolfeairwolfe
Employees Worked With
Don't know the names
January 20, 2021
Took my car in at 3pm to be serviced the next day. Was told to wait til a Mgr "got out of mtg" to take me home. After over an hour they said the car got fixed instead. Didn't appreciate the lack of commun told to wait til a Mgr "got out of mtg" to take me home. After over an hour they said the car got fixed instead. Didn't appreciate the lack of communication, but glad the car got fixed for much less than expected. More
by Bob & Barb Kingsley
January 19, 2021
I sat for over 2 hours for a service that was told would take about an hour. No one said my name when my car was finished and I had to approach the desk to ask about my car. Little frustrating take about an hour. No one said my name when my car was finished and I had to approach the desk to ask about my car. Little frustrating More
by SusAn
Employees Worked With
Matt Theisen
January 19, 2021
Nick and the entire team did a fantastic job. Prompt service and excellent communication. Any other work I need done will definitely be performed by Jim white Toyota! service and excellent communication. Any other work I need done will definitely be performed by Jim white Toyota! More
by DP
January 17, 2021
Good work way too expensive $140 oil change really? Come on I’m just trying to keep this whole truck running I guess I’m gonna have to go to Valvoline are Jiffy Lube or something on I’m just trying to keep this whole truck running I guess I’m gonna have to go to Valvoline are Jiffy Lube or something More
by Nrog1
January 12, 2021
I have always been more than satisfied with the service provided. And the people are helpful and courteous. I’ve had many cars and dealt with many dealerships. My Rav 4 is my favorite and your dealership t provided. And the people are helpful and courteous. I’ve had many cars and dealt with many dealerships. My Rav 4 is my favorite and your dealership the best. More
by FERRARI9
