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Jim White Toyota - Service Center

Toledo, OH

4.1
1,238 Reviews

1,238 Reviews of Jim White Toyota - Service Center

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November 19, 2021

Great service with JP. Also I was very impressed with your shuttle service driver, Mike. More

by BRENDAHANNAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike—shuttle service driver, JP Matthews
Nov 26, 2021 -

Jim White Toyota responded

Thank you for your review!

November 18, 2021

Always easy to schedule a service appointment and very friendly and courteous service reps each time I have been there. More

by gharnad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Jim White Toyota responded

Thank you for your review!

November 16, 2021

Recently made appt to bring car in for safety recall… That went very well… Inquired at the same time about notice received related to pealing paint… Asked if that could be checked at the same time… Was t More

by Mike Nye
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Lisa Gazda
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Matthews
November 15, 2021

Jim White Toyota is always thorough in their work ang I have never had to return for further service due to their mistake. More

by DianeF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Nov 15, 2021 -

Jim White Toyota responded

Thank you for your review, Diane! We truly appreciate it and your business!

November 15, 2021

To over booked also didn’t know why was there for Service Kind of Rude More

by BOBBIEWRIGHT2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Tomasi
November 12, 2021

I love coming here because they always take great car of my car. I have bought 5+ cars here from Cara. More

by SHOEYTENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone, Mark Tomasi, JP Matthews, Ryan Klavinger
Nov 12, 2021 -

Jim White Toyota responded

Thank you for your five star review and repeat business! We truly appreciate it!

November 12, 2021

They have always super friendly and upfront about what needs to be done with my car. More

by sattelmaier21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasi
Nov 15, 2021 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it!

November 12, 2021

Service Department very responsive to our issues, timely making an appointment for us .Service Department very important part of our Loyalty to TOYOTA and future purchase . More

by SBUGBEE0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Klavinger
Nov 15, 2021 -

Jim White Toyota responded

Thank you for your review! We are so pleased you had a great experience with Ryan!

November 11, 2021

Fast and courteous service. I was please that the cost for repair was not exorbitant. Although car dealerships are known for cost of repairs being high, I'm pleased to say this visit was good. More

by KS-BEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Klavinger
Nov 12, 2021 -

Jim White Toyota responded

Thank you for your review! We're so happy you had a good experience with us!

November 10, 2021

The staff was professional and kind. I decided to wait there and they were done faster then had told me. That was a great surprise. More

by LisaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Nov 11, 2021 -

Jim White Toyota responded

Thank you for your review and we're so happy your vehicle was done faster than anticipated!

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