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Jim White Toyota - Service Center

Toledo, OH

4.1
1,238 Reviews

1,238 Reviews of Jim White Toyota - Service Center

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December 05, 2021

I like that they let you know every step of the way what the status of your vehicle is. More

by BBOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasi
Dec 08, 2021 -

Jim White Toyota responded

Thank you for your review! We are happy you enjoyed the updates you received from Mark!

December 02, 2021

Brought in car for diagnostics of GPS/electronic issue. Was told it should take about four hours but they had the car all day. Still, the diagnosis cost was cheaper than the place I usually go to and the f More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, shuttle driver, Nick Schiavone
Dec 08, 2021 -

Jim White Toyota responded

Thank you for your review! We apologize for the repair taking longer than anticipated.

December 01, 2021

Totally professional and considerate of me a very fussy customer.they kept me posted on the service progress and that simple process made me very comfortable being here. More

by Cameron.d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasi
Dec 02, 2021 -

Jim White Toyota responded

Thank you for your review! We are so pleased Mark helped you feel comfortable throughout your entire experience.

December 01, 2021

I like the dealer and the service they do and it’s close to my house More

by Mtown1@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He said he was a new employee, Nick Schiavone
Dec 02, 2021 -

Jim White Toyota responded

Thank you for your review!

December 01, 2021

Fantastic dealership and fantastic employees ! Everyone seems to have a positive attitude !! I enjoy doing business with you and your employees ! More

by MDB4494
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasi
Dec 02, 2021 -

Jim White Toyota responded

Thank you for your review and your business!

December 01, 2021

Lived up to all expected service needs. Kept all promises of 2 year free maintenance. Thank you for excellent service. More

by SABATINO0
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Dec 02, 2021 -

Jim White Toyota responded

Thank you for your review! We are so pleased we met your expectation and kept our promises!

November 28, 2021

Service was able to get me in with short notice. Quick check in and check out. Courteous staff. Nice waiting area. Online app could use some work, wasn’t able to take advantage of scheduling online the pa More

by jamie45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone, Mark Tomasi
Nov 29, 2021 -

Jim White Toyota responded

Thank you for your review! We are pleased you had a good experience with our staff! We apologize the online scheduling tool hasn't worked properly for you. The Service Manager has reached out to the third party provider to have the issue resolved.

November 28, 2021

Great service. Highly recommend this dealership! Staff very friendly and easy going. Very pleased with their service More

by amirjkhan1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Nov 29, 2021 -

Jim White Toyota responded

Thank you for your review, recommendation, and business!

November 27, 2021

A very nice kid, sorry I forgot your name again, I hope you you enjoy your work and be happy! More

by jackylei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Nov 29, 2021 -

Jim White Toyota responded

Thank you for your review! This made JP smile!

November 27, 2021

Easy to make appointments, service is excellent, staff is friendly, knowledgeable and speaks to you in ways you can understand what they are telling you. They keep you informed every step of the way. More

by kcrotteau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasi
Nov 29, 2021 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it!

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