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Jim White Toyota - Service Center

Toledo, OH

4.1
1,238 Reviews

1,238 Reviews of Jim White Toyota - Service Center

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December 16, 2021

They kept us informed of progress via phone and text messages. Staff was very nice. More

by HANUSZ25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasi
Dec 17, 2021 -

Jim White Toyota responded

Thank you for your review and your business! We're happy you were kept updated on your vehicle!

December 16, 2021

Very pleasantly greeted and as always, very courteous technicians who completed my service in a timely manner. More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Dec 17, 2021 -

Jim White Toyota responded

Thank you for your review!

December 12, 2021

Excellent personal attention. Informative explanation of problem and future issues. Timely completed and in and out payment. More

by RACOHEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasi
Dec 13, 2021 -

Jim White Toyota responded

Thank you for your review and your business!

December 11, 2021

Only take my van here because I know I can trust them in getting the work done in a timely manner. Never feel pressured to get something that isn’t necessary. More

by Geds1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Dec 13, 2021 -

Jim White Toyota responded

Thank you for your five star review! We are so humbled that you trust us with your van.

December 11, 2021

All efforts made to accommodate my needs. JP went above and beyond for me, accelerated my additional requests, and remained later to get additional work done. When I encountered difficulties with the car r More

by laurierowe13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Dec 13, 2021 -

Jim White Toyota responded

Thank you for your review! We are so happy you had a great experience with JP! We can't wait to share this review with him.

December 10, 2021

Service was great and Luis did a fantastic job of keeping me informed about my vehicle. More

by kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Flores
Dec 13, 2021 -

Jim White Toyota responded

Thank you for your review, Kelly! We're happy Luis provided you a great experience!

December 08, 2021

Quick and professional. Best service I had since the service I received from Ballas Buick/GMC when I was driving my previous vehicle. More

by STYLUS02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Dec 23, 2021 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it!

December 08, 2021

Poor customer service. To much to write. Call for more details. Thanks for asking. Pete More

by Petelrichie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
JP Matthews
December 06, 2021

Jim White Toyota Service Dept personnel is always very professional and I’m always happy with their prompt service. More

by FISHERKALLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone, Mark Tomasi, JP Matthews
Dec 08, 2021 -

Jim White Toyota responded

Thank you for your review! We're so happy our Service Department provided you with a great experience!

December 06, 2021

Cheerful and efficient. Easy in and out. Plus there was no charge for general winter checkup. More

by JHCHURCH
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever checked me out. Do not know her name. Very nice and he,, Mark Tomasi
Dec 08, 2021 -

Jim White Toyota responded

Thank you for your review!

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