Back

Jim White Toyota - Service Center

Toledo, OH

4.1
1,238 Reviews

1,238 Reviews of Jim White Toyota - Service Center

Sort by
February 02, 2022

Disappointed that Toyota sells cars without any included tire warranty and is not willing to contact the manufacturer they chose to help replace my clearly defective. More

by Jlleisn58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Idk
February 02, 2022

The charge for the oil change increased significantly since the last time we had it serviced. The work was done quickly and efficiently. The staff was very friendly. More

by Pat
Recommend Dealer
Yes
Employees Worked With
None of the above. I don’t remember the name.
Feb 04, 2022 -

Jim White Toyota responded

Thank you for your review and your business, Pat! The pricing has increased due to the increase in price for oil and the other fluids involved in a fluid check.

February 02, 2022

I’ve always liked the friendliness and the professionalism of the employees, and they were very wonderful, as usual. The portable desks in the car drop off area looked trashy! The old desks More

by Barb6656
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone, Luis Flores, Morgan Klocko
Feb 04, 2022 -

Jim White Toyota responded

Thank you for your review, Barb! We are happy you had a good experience with our staff! Yes, snacks have gone away due to COVID. We hope that once the virus subsides, we will be able to return to providing snacks.

February 02, 2022

Another great experience at the dealership! Nice and friendly service team with honest and upfront notifications of how long service would take. More

by Studio-d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Klocko
Feb 04, 2022 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it!

February 01, 2022

Unhappy cause when left the odometer was not giving me the outside temp will need to return for repair More

by 49mkzak50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Feb 01, 2022 -

Jim White Toyota responded

Thank you for your review! We are a bit concerned about the thermometer not reading on your vehicle. Please feel free to stop in at your convenience. JP will check into this for you right away.

February 01, 2022

First of all they keep sending text messages and phone calls to my husbands number instead of mine when I took the car in there was no communication I had to call them or I would not of heard from them my More

by tmsmith51
Recommend Dealer
Yes
Employees Worked With
JP Matthews
February 01, 2022

Luis Flores was professional and courteous and he explained what was done to my vehicle. A five star experience. More

by rhaywar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Feb 01, 2022 -

Jim White Toyota responded

Thank you for your review! We are so pleased you had a good experience with Luis!

January 30, 2022

Very good experience, I like Jim white Toyota, company, am happy because they are good dealership More

by VALGEORGE08
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2022

Always very professional. We have always used their service for our 9 Yr old Venza and it runs like a dream. More

by bymfne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franni Rucks
January 28, 2022

Good service and they do what I asked for what my truck needs and they answered all my questions More

by JOSEFINA.S73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avaughn Wells, Luis Flores
...
58
...