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Jim White Toyota - Service Center

Toledo, OH

4.1
1,238 Reviews

1,238 Reviews of Jim White Toyota - Service Center

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February 25, 2022

I expect maintenance to keep me informed on upcoming replacements. I had front bakes two and half months ago now I’m told I need rear brakes with less than two thousand mile since last visit. Why wasn’t More

by sharkydan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Employee was fine
February 25, 2022

It has always been clean & the people are professional & willing to help without pressure. The draw back is the lack of inventory. More

by shelser8191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
February 24, 2022

The employee that helped me, Franni, was very helpful and patient! They also were very quick with the service and my vehicle is running better after coming in. More

by hallingt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franni Rucks
Mar 04, 2022 -

Jim White Toyota responded

Thank you for your review! We are so pleased your vehicle is running better!

February 24, 2022

They are always willing to work with you. The service is done in a timely manner and they are always willing to explain what’s needed or suggested before moving forward with anything. The s More

by What The
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Klocko
February 24, 2022

Great employee interaction from beginning to end! Our service/repair was clearly laid out for us and we knew all prices and timelines at every step. No surprises!! More

by Eludwig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews, Franni Rucks
Mar 04, 2022 -

Jim White Toyota responded

Thank you for your review and we are so pleased you had a good experience!

February 23, 2022

Re the dealership, I leased from your salesman Raven who I highly recommend! Just having service done .. your service gal I had was Franni who again was very professional. Been very happy with your compa More

by Lois Nielsen-Obreiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franni Rucks
February 22, 2022

Great service and got me in and out in a timely manner, Morgan was awesome! More

by John M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Zareef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone, JP Matthews, Luis Flores, Franni Rucks, Morgan Klocko
February 22, 2022

I like em so far! Don is super cool and I love my new rav 4 More

by STUBEEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenobi Maras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone, JP Matthews, Luis Flores, Franni Rucks, Morgan Klocko
February 17, 2022

Great Service. Jose was very helpful and professional. Will use your service department again if needed. More

by Vallencia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Flores
February 17, 2022

The service was fine as far as I can tell. I had a recall issue fixed and had my normal 5000 mile checkup. More

by Mary Ann Gray
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t remember whom I worked with.
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