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Jim White Toyota - Service Center

Toledo, OH

4.1
1,238 Reviews

1,238 Reviews of Jim White Toyota - Service Center

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June 09, 2022

The advisor (Luis) were very helpful and understanding to my situation by getting my tire replaced More

by Jordyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review!

June 09, 2022

JP and Frankie were great. They kept me informed of my truck’s status and I spent the time and money I expected to. Great service l, as usual. More

by Matt Wagenhauser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews, Franni Rucks
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review and your business. We appreciate both more than you will ever know.

June 09, 2022

They accommodated my need to get my car repaired. I did think that $140 diagnostic fee was extreme for a new battery. More

by georgewbacon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Flores, Franni Rucks
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review, we truly appreciate it!

June 08, 2022

Service department was very timely and provided feedback along the way as the vehicle was being repaired. More

by Bbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Klocko
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it!

June 08, 2022

Had a new wheel installed. Mechanic was too lazy to remove a neon green sticker and wipe off the white lube off the tire and rim. More

by butchieboy2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Beutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Matthews
June 08, 2022

Louis was a phenomenal advisor. He was extremely knowledgeable, friendly, welcoming, easy to talk to, and professional. I wish every customer service rep was like him! More

by JOHNBERNICKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
June 08, 2022

All are pleasant and knowledgeable . You are not rushed in and out and waiting is kept at a minimum More

by IRSAYHEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review! We do our best to honor our guests and their time.

June 07, 2022

We have had nothing but great experiences at this dealership. From buying cars to having our cars serviced, they are awesome!! More

by chrisfrommichigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review and repeat business!

June 07, 2022

Good experience and they were on time with the job start to finish. Courteous and professional. More

by JULIE.DEAR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review! We appreciate it and your business!

June 04, 2022

The service representative was very courteous and was aware that I needed to be at a dentist appointment. More

by rwhrollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review. We are pleased Luis was able to get your work done with time to get to your other appointment.

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