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Jim White Toyota - Service Center

Toledo, OH

4.1
1,238 Reviews

1,238 Reviews of Jim White Toyota - Service Center

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June 22, 2022

I received excellent service and everyone was helpful, professional and accommodating. I would definitely recommend using Jim White service department. More

by jenift4343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Matthews
June 21, 2022

The service was fast and courteous and the shuttle service was excellent as well. I have all my service done at Jim white Toyota! Thanks for the great service. More

by letroyh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review, we truly appreciate it!

June 21, 2022

Greeted me. Answered questions. They were on point and prompt. Kept me updated and kept me moving confidently More

by Jesse goolsby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Klocko
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review, Jesse!

June 18, 2022

Quick going in. I feel they could’ve been more up front about what I needed. They didn’t know that work was done before I left Maine; e,g. Just because a service More

by robertkwalter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Matthews
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review, we truly appreciate it and your business! We always make the recommendation of service at the various mile points because it is a recommendation from Toyota. You always can deny the work. We apologize for any confusion.

June 18, 2022

I easily could’ve been contacted and told to come in one hour later, instead of having me arrive at the scheduled time and wait for one hour before service even began on my vehicle. More

by Jenn22S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Flores
June 17, 2022

Always friendly, responsive & polite. Got no more to say to reach your fifteen words, but . . . . More

by Dewey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone, Franni Rucks
June 17, 2022

Overall a good experience with all personel. I did notice after I got home that there was no oil change reminder decal on the windshield. Also, I asked to have the shocks and struts inspected fo More

by toledofox1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Morgan Klocko
June 17, 2022

Pleasantly surprised i dis not have to wait an hour for service to be completed. More

by vdiana975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Klocko
June 16, 2022

At Jim white customer service was great and very quick and good at what they do! More

by Lalexisj23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Klocko
June 16, 2022

Great service, kept informed of the length of time, even when it was going to take longer than expected. Its incredible to listen to other customers that are clueless of the stress these people are under. More

by Asm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Klocko
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