Jim White Toyota - Service Center

This is the second horrible review that I am giving the last time no one ever responded to me at all. when I went to the dealership to get my vehicle fixed they charged me $250 for an oil change and to che last time no one ever responded to me at all. when I went to the dealership to get my vehicle fixed they charged me $250 for an oil change and to check on a few items. when I went to leave the car was running very loud, which was the reason that I had paid to get the car diagnosed. the guys from the shop came out and sat in the car in the service aisle and tried adjusting the battery and revving the car while it was in park and then he said that there was nothing wrong with it. one month later my car’s check engine light is on and my battery has died three times when that was another thing I had asked them to check on. I’m so confused because they basically told me there was nothing wrong with my car and since seeing them all of this has happened. Last time I left a review no one ever called me back I’m almost done coming to the dealership completely. I don’t feel like they have my safety and best interest in mind. Very unhappy with my service and would truly like a refund for my last service. More

Good service starts by answering the phone! Our Toyota ownership experience hasn’t been the best. We are disappointed in both product and service. Our Toyota ownership experience hasn’t been the best. We are disappointed in both product and service. More

2nd time the impact wrench mechanics striped my tire studs. it also happened a year earlier and each time I was charged for additional labor & parts to fix YOUR issue. I'd like to have tires rotated a studs. it also happened a year earlier and each time I was charged for additional labor & parts to fix YOUR issue. I'd like to have tires rotated as recommended, but not with a gang of amateur mechanics. If this happens again, you'll get 1 star. More

Service crew was attentive, helpful and gave me an accurate wait time even when I was running 15 min late they accommodated me. accurate wait time even when I was running 15 min late they accommodated me. More

Confused with what was included in the Service Agreement provided with the purchase of my new Toyota. Also unclear why I was called in for scheduled service but my oil was not changed. provided with the purchase of my new Toyota. Also unclear why I was called in for scheduled service but my oil was not changed. More

I was unsure of exactly what was wrong with my 2010 Toyota Tecoma. I took it in for service and they quickly ascertained what the issue was and quickly fixed it. I am very pleased with the service I Toyota Tecoma. I took it in for service and they quickly ascertained what the issue was and quickly fixed it. I am very pleased with the service I received and will return. More

Great service and work was done much faster than promised. Everybody was happy to serve with smiles on their faces. promised. Everybody was happy to serve with smiles on their faces. More

Ignored my problem with my car, they told me system check showed no problem. They told to turn safety features off and continue to drive car. They even acknowledged with features on my car will jerk me off t showed no problem. They told to turn safety features off and continue to drive car. They even acknowledged with features on my car will jerk me off the road. More

The staff has always been great. Very knowledgeable and friendly. We bought our car from JJ and now he works in service. He is very professional Very knowledgeable and friendly. We bought our car from JJ and now he works in service. He is very professional More

Very accommodating & helpful. Mike J. Made sure my vehicle got fixed correctly & in just a couple days. Mike J. Made sure my vehicle got fixed correctly & in just a couple days. More