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Jim White Toyota - Service Center

Toledo, OH

4.2
1,236 Reviews

1,236 Reviews of Jim White Toyota - Service Center

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September 09, 2022

Free service to make up for past poor service. Seemed okay until got home and discovers oil all over the driveway. Had to take back and was fixed promptly without incident but shouldn’t have occur More

by jingle0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Jim White Toyota responded

Thank you for taking the time to leave us a review. We truly appreciate it. We apologize for the inconvenience of the oil leak. We're happy it was fixed promptly and agree it shouldn't have happened. The Service Manager has discussed this with the techs. We apologize for the wiper blade. We have brought this to the attention of the Service Manager to ensure his staff are trained properly.

September 08, 2022

I always have a good experience when I bring my car to this location for work. More

by SusAn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Sep 09, 2022 -

Jim White Toyota responded

Thank you for your review! We're pleased you always have a positive experience with us!

September 06, 2022

Service was wonderful. Luis is great and showed me the reason why at this time we can’t put scheduled part on. Explained it in terms I understood. Thank you. More

by andreanafziger.mac@mac.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Sep 09, 2022 -

Jim White Toyota responded

Thank you for your review of Luis! We are so pleased he helped you!

September 04, 2022

Went for an oil change & they pointed out some serious issues I wouldn’t have known about otherwise. They really let you know what’s going on with your ride. Thanks Jim White staff & technicians! More

by CHRIS.RYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Sep 06, 2022 -

Jim White Toyota responded

Thank you for your review! We are so pleased the inspection caught some issues.

September 04, 2022

The staff was very friendly and personable and made me feel welcome upon entry at the desk. I have to say the service is much improved now in 2021&2022, compared to a couple years ago in 2020. The servic More

by areeb05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Sep 06, 2022 -

Jim White Toyota responded

Thank you for your review and we are so pleased you've noticed how things have changed. We are striving every day to provide a positive experience and quality work.

September 02, 2022

I had a crisis situation with both family cars failing at the same time. Louis and Toyota took such great care of me through the process of figuring out the situation. More

by dbrunner2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Sep 06, 2022 -

Jim White Toyota responded

Thank you for your review! We are so pleased Luis and the team took care of you in a stress moment.

September 01, 2022

Scheduling my service was very easy. Service was fast. Knowledgeable questions asked and answered before service. Overall experience, incl. coffee: absolutely great. More

by BERNHARDSULZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Flores
Sep 06, 2022 -

Jim White Toyota responded

Thank you for your review and your business! We truly appreciate it!

September 01, 2022

Easy to make appt and time it took was what they estimated. Very professional staff. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Klocko
Sep 06, 2022 -

Jim White Toyota responded

Thank you for your review, Rick! We so happy Morgan and the team took care of you!

September 01, 2022

Service was as expected. Louis made the experience stress free. Overall the experience was very good. More

by 2mutsch
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Sep 06, 2022 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it!

September 01, 2022

Excellent people and service . The most friendly service shop I’ve ever been to . Great job! More

by MORGANGOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Sep 06, 2022 -

Jim White Toyota responded

Thank you for your review! We are so thankful you had a great experience with us!

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