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Jim White Toyota - Service Center

Toledo, OH

4.2
1,236 Reviews
Call Service Center (888) 481-5036

1,236 Reviews of Jim White Toyota - Service Center

Sort by
October 13, 2022

Staff was very good and friendly. Was a little more expensive but needed to be done. Will consider for future work if needed. More

by Dwjgolfer
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Report | Print
October 12, 2022

The service was ok. It was done in a timely manner. The waiting room was ok. More

by JANETDTROUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Report | Print
October 10, 2022

Staff was polite & helpful. Scheduling was easy. Car was done in a reasonable time. Thanks More

by Brenda C
Recommend Dealer
Yes
Employees Worked With
Luis Flores
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Oct 10, 2022 -

Jim White Toyota responded

Thank you for your review, Brenda! We are so pleased Service provided you a good experience!

October 10, 2022

Awesome buying experience. I was able to test drive a Tundra Limited with the equipment that I wanted before ordering it. Very knowledgeable and friendly. More

by Clif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Chubner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 08, 2022

Service was done 20 minutes earlier than promised. Service tech escorted me to waiting area and back to my car More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
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Oct 08, 2022 -

Pete responded

Nothing to add

October 06, 2022

Easy to get appointment, customer serve friendly and Easton talk to. Upon arrival at Service, got eight to work and got me out of there. More

by Flohoyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Report | Print
Oct 07, 2022 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it and your business!

October 04, 2022

Every time I need Jim White dealership JP is always ready to help and so is Lisa. More

by marianricheson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Matthews
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Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review and your business! We are so thankful for both.

October 02, 2022

Tried to get me to pay $140 diagnostic fee for broken trunk release cable. Unhappy about this business practice. More

by brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JP Matthews
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October 01, 2022

I didn't buy my car there but they still took care of checking on my factory recall. They were a bit busy but since I didn't have any problems I was in and out in 20 minutes. Awesome More

by karencanadian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Report | Print
Oct 04, 2022 -

Jim White Toyota responded

Thank you for your review! We're happy Service was able to get you in and out so quickly!

September 30, 2022

Clean dealership. Friendly staff. The sales tech told me everything was good with the oil change, etc. He did mention our Sienna needs a computer update, and someone w More

by chadsorg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Report | Print
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review, Chad! We truly appreciate it. We want a car wash too! Unfortunately, we are a bit land locked. There are talks as to where we would put a car wash, hopefully it is something we can do soon. We will check in with JP to see if a phone call to you has been made for the computer update.

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