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Jim White Toyota - Service Center

Toledo, OH

4.2
1,236 Reviews

1,236 Reviews of Jim White Toyota - Service Center

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November 23, 2022

I have always found them fair to me. It's the service dept that rubbed me the wrong way. More

by susiedavenport44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Dec 20, 2022 -

Jim White Toyota responded

Thank you for your review. We would like to learn about what happened. Please contact our Service Manager, Mike Johnson, at 419-841-6681.

November 22, 2022

Honest and straightforward in conversations with them. Feel like they want to get to a conclusion that is in my best interest. More

by pfieldtol
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Flores
Dec 20, 2022 -

Jim White Toyota responded

Thank you for your review! We always want to do what is in the best interest of our guests.

November 21, 2022

Simple service oil and filter changing did not have to wait very long wishes I’d like More

by MRCLEAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Dec 20, 2022 -

Jim White Toyota responded

Thank you for your review! We appreciate it!

November 19, 2022

Service was great today wife was very happy and how mo the.salesman was involved with the service More

by MEEKY2762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Zareef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Jim White Toyota responded

Thank you for your review! We are pleased you had a good experience with Mo.

November 19, 2022

Organized, customer oriented service. Excellent communication prior to appointment. Easy access. Waiting room with all amenities More

by smann1031
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Dec 20, 2022 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it!

November 19, 2022

The Jim White Toyota family has always given quality service to me for over 27 years. Toyota cars are reliable and top quality. More

by stephsmith0248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Dec 20, 2022 -

Jim White Toyota responded

Thank you for your review and repeat business! We truly appreciate it!

November 16, 2022

Louis is really a nice guy. You get the feeling he wants to take of you. More

by DL.NIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Flores
November 16, 2022

I was very pleased with my service advisor, Luis. And also the dealership for standing behind their product. Thank you. More

by Cfblausey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Flores
Jan 23, 2023 -

Jim White Toyota responded

Thank you for your review and your business!

November 16, 2022

Service was as expected and done timely. Work was satisfactory. The price was a little higher than expected. Really should offer a complimentary car wash when a customer spends $900. Most ot More

by tdever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Jan 23, 2023 -

Jim White Toyota responded

Thank you for your review! We do apologize you did not receive a car wash. We do not currently have one, but hope to have one in the near future!

November 13, 2022

Fast and very informative about my car the only thing is the price and the mileage sticker More

by cbarham28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Flores
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