Back

Jim White Toyota - Service Center

Toledo, OH

4.1
1,238 Reviews

1,238 Reviews of Jim White Toyota - Service Center

Sort by
October 20, 2018

Purchase & Service Purchased a 2018 Corolla in March and Matt Theisen was great to work with. Have had the vehicle serviced twice for routine 5K and 10K oil changes and More

by CJKORALEWKSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Theisen, Greggory Schramm
Oct 20, 2018 -

Jim White Toyota responded

Thank you so much for taking the time to leave us a review! We're so happy that you had a great experience with Matt and our Service Department!

October 20, 2018

New TV ires Recommended new tires but to wait until the sale I called and made an appt and they had them installed in less than 90 minutes Great service grat tea More

by weisenburgeresq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The ladies in the service office do a great job, Greggory Schramm
Oct 22, 2018 -

Jim White Toyota responded

Thank you for taking some time to leave us a review! We truly appreciate it and we're happy the Service Department got you in and out quickly!

October 19, 2018

Excellent customer service Nick was very friendly and helpful and really went out of his way to explain every aspect of the service being done on my vehicle. More

by cinnabun1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
Oct 19, 2018 -

Jim White Toyota responded

Thank you so much for your review! We truly appreciate it and will let Nick know about your kind words! It will make his day!

October 18, 2018

Service Dept experience. Great service. Keith responds promptly to set up appts . He also does a great job at problem solving my concerns and communicates in a very profession More

by VICKIGARDNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith in Service Dept. Very professional, courteous, helpful, and listens to my conerns which provides an overall pleasant experience. ..
Oct 18, 2018 -

Jim White Toyota responded

Thank you so much for taking the time to write this amazing review! We appreciate your kind words and your business!

October 18, 2018

Helpful In Every Way Service was great. Took care of making sure I didn’t drive in an unsafe vehicle. Provided a loaner car while mine was in the shop. More

by tkeefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory in Service Department
Oct 18, 2018 -

Jim White Toyota responded

Thank you for taking the time to leave us this review! We appreciate it!

October 18, 2018

Long wait time An hour and 50 minutes for routine service and I even had an appointment. That's too long to wait. Add a half hour drive each way and it takes a huge More

by R and S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Schiavone
Oct 18, 2018 -

Jim White Toyota responded

Thank you for taking the time out of your day to leave us a review! We truly appreciate it! We are sorry to learn about your long wait. We do try our best to get our guests in and out for regular maintenance quickly. Unfortunately, it doesn't always go to plan. We are sure your service will be quicker next time!

October 18, 2018

Quick fix Hood was not closing properly they determined I needed a new latch within about 10 minutes period going in tomorrow to get the latch put on. All under More

by PAUL-G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greggory Schramm, Jason Biedermann
Oct 18, 2018 -

Jim White Toyota responded

Thank you for your review, Paul! We're happy Service was able to diagnose the problem so quickly and we're happy that it will be completely fixed so quickly!

October 18, 2018

Good service Not a long wait , helped me figure out my payment method when I was confused, was treated nice and I got what I needed done More

by STEVIEJR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Maras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone, Greggory Schramm, Keith Reid
Oct 18, 2018 -

Jim White Toyota responded

Thank you for your review! I'm happy we were able to help you!

October 18, 2018

Great timely service I was checked in on time and service was done sooner than expected. I’ve always had a great experience and plan to stay a Toyota family! More

by CHRISDIBENEDETTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Maras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Osborn, Keith Reid, Jason Biedermann
Oct 18, 2018 -

Jim White Toyota responded

Thank you so much for taking the time to leave us a review! We really appreciate it!

October 17, 2018

Great service, fast Thank you Jim White, fast service. All fixed. Nice waiting room, friendly staff. I don’t usually go to the dealer for maintenance but it was worth it. More

by TOBINSHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
Oct 17, 2018 -

Jim White Toyota responded

Thank you for giving our service department a chance, Tobinsher! We're so pleased that you had a great experience and we hope that you will be back!

...
123