Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,236 Reviews of Jim White Toyota - Service Center
Sort by
October 19, 2018
Excellent customer service Nick was very friendly and helpful and really went out of his way to explain every aspect of the service being done on my vehicle. Nick was very friendly and helpful and really went out of his way to explain every aspect of the service being done on my vehicle. More
by cinnabun1970
Verified CustomerEmployees Worked With
Nick Schiavone
October 18, 2018
Service Dept experience. Great service. Keith responds promptly to set up appts . He also does a great job at problem solving my concerns and communicates in a very profession Great service. Keith responds promptly to set up appts . He also does a great job at problem solving my concerns and communicates in a very professional manner. More
by VICKIGARDNER
Employees Worked With
Keith in Service Dept. Very professional, courteous, helpful, and listens to my conerns which provides an overall pleasant experience. ..
October 18, 2018
Helpful In Every Way Service was great. Took care of making sure I didn’t drive in an unsafe vehicle. Provided a loaner car while mine was in the shop. Service was great. Took care of making sure I didn’t drive in an unsafe vehicle. Provided a loaner car while mine was in the shop. More
by tkeefe
Employees Worked With
Gregory in Service Department
October 18, 2018
Long wait time An hour and 50 minutes for routine service and I even had an appointment. That's too long to wait. Add a half hour drive each way and it takes a huge An hour and 50 minutes for routine service and I even had an appointment. That's too long to wait. Add a half hour drive each way and it takes a huge chunk of the day. All of the employees were friendly and courteous though. More
by R and S
Employees Worked With
Nick Schiavone
October 18, 2018
Quick fix Hood was not closing properly they determined I needed a new latch within about 10 minutes period going in tomorrow to get the latch put on. All under Hood was not closing properly they determined I needed a new latch within about 10 minutes period going in tomorrow to get the latch put on. All under warranty More
by PAUL-G
Employees Worked With
Greggory Schramm, Jason Biedermann
October 18, 2018
Good service Not a long wait , helped me figure out my payment method when I was confused, was treated nice and I got what I needed done Not a long wait , helped me figure out my payment method when I was confused, was treated nice and I got what I needed done More
by STEVIEJR3
October 18, 2018
Great timely service I was checked in on time and service was done sooner than expected. I’ve always had a great experience and plan to stay a Toyota family! I was checked in on time and service was done sooner than expected. I’ve always had a great experience and plan to stay a Toyota family! More
by CHRISDIBENEDETTO
October 17, 2018
Great service, fast Thank you Jim White, fast service. All fixed. Nice waiting room, friendly staff. I don’t usually go to the dealer for maintenance but it was worth it. Thank you Jim White, fast service. All fixed. Nice waiting room, friendly staff. I don’t usually go to the dealer for maintenance but it was worth it. More
by TOBINSHER
Employees Worked With
Nick Schiavone
October 14, 2018
Mechanic did not do his job! Requested diagnostic why engine would not start. Instead of doing basic items like compression check or coolant check mechanic did what I did & attemp Requested diagnostic why engine would not start. Instead of doing basic items like compression check or coolant check mechanic did what I did & attempted to start engine & plugged in meter to get codes. Totally worthless job. Charged full price for diagnosis but never did compression check never did radiator check or other diagnostic tests to come up with information on what was wrong with engine. Worthless & lazy maintenance department. I would never return. I emphasize very poor service & mechanic never called as requested. More
by CHUCKMURILLO
Employees Worked With
Mechanic Brian Berry?, Nick Schiavone
October 14, 2018
express service the service people weee very nice and friendly !!! and they were very nice to get me in and out right before they’re closing time . the service people weee very nice and friendly !!! and they were very nice to get me in and out right before they’re closing time . More
by EKFAWCETT
Employees Worked With
Nick Schiavone
