1,236 Reviews of Jim White Toyota - Service Center
Service Excellent service. Timely, friendly, and fair price. What more to say. Nick did great job communicating the time required for the service and trans Excellent service. Timely, friendly, and fair price. What more to say. Nick did great job communicating the time required for the service and transportation from the dealership and work. More
Review Skid plate not returned properly after oil change. Bolts are loose some bolts were missing. I have to bring it back the next day to fixed. Can be inco Skid plate not returned properly after oil change. Bolts are loose some bolts were missing. I have to bring it back the next day to fixed. Can be inconvenient. More
2010 Toyota 4Runner I had kind of an odd situation. I purchased this vehicle a little while ago and when I went to change the oil for the first time I noticed the screws I had kind of an odd situation. I purchased this vehicle a little while ago and when I went to change the oil for the first time I noticed the screws to remove the oil filter were stripped. Therefore I couldn't change it. I went back to the dealership since they were the last ones to change it to find out if either one they had never change the oil filter or two they were the ones who stripped the screw and just left it in there. I found out that they were the ones that stripped the screw. I simply wanted them to change the screw so I could go ahead and change my oil filter but they basically told me I was out of luck at first. It wasn't until I got upset and then my sales associate Pam went above and beyond and got this taken care of for me. I'm glad that they took care of this for me now but I'm frustrated that it was such a hassle just to get a 50 Cent screw replaced when I purchased 8 cars in the past. I will still continue to go here just hopefully I don't have this much trouble in the future. More
Love Jim White Toyota I’ve been coming here since 2002 and have purchased two vehicles from them. Both have been well maintained. Whoever I’ve dealt with in sales (Eddie) o I’ve been coming here since 2002 and have purchased two vehicles from them. Both have been well maintained. Whoever I’ve dealt with in sales (Eddie) or service (Dave, Keith, and now, Nick) have gone over and above standard customer service. More
160000 mile service Great job on everything. The work was finished on the same day and the loaner car was great. I would recommend this place to others. Great job on everything. The work was finished on the same day and the loaner car was great. I would recommend this place to others. More
First Highlander Great experience. The service professionals were excellent. I appreciate their helpfulness. The wait was appropriate. I loved the waiting room. Comfor Great experience. The service professionals were excellent. I appreciate their helpfulness. The wait was appropriate. I loved the waiting room. Comfortable and stocked with snacks. More
great service, but one black mark! Always have had good service in the past, however this one left me with a black smear on my face from Grease left on my steering wheel by whatever ser Always have had good service in the past, however this one left me with a black smear on my face from Grease left on my steering wheel by whatever service person that handled my car last... More
Oil Change Only take my van here, they do a good job on what needs to be done. Note timed than not the van is delivered on time. Only take my van here, they do a good job on what needs to be done. Note timed than not the van is delivered on time. More
Purchase & Service Purchased a 2018 Corolla in March and Matt Theisen was great to work with. Have had the vehicle serviced twice for routine 5K and 10K oil changes and Purchased a 2018 Corolla in March and Matt Theisen was great to work with. Have had the vehicle serviced twice for routine 5K and 10K oil changes and tire rotation. Service was quick and efficient. More
New TV ires Recommended new tires but to wait until the sale I called and made an appt and they had them installed in less than 90 minutes Great service grat tea Recommended new tires but to wait until the sale I called and made an appt and they had them installed in less than 90 minutes Great service grat team More