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Jim White Toyota - Service Center

Toledo, OH

4.2
1,236 Reviews

1,236 Reviews of Jim White Toyota - Service Center

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October 26, 2018

Service Excellent service. Timely, friendly, and fair price. What more to say. Nick did great job communicating the time required for the service and trans More

by bajea777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
Oct 27, 2018 -

Jim White Toyota responded

Thank you for taking the time to leave us a review! We're so happy Nick communicated so well with you and that the shuttle service worked out great!

October 25, 2018

Review Skid plate not returned properly after oil change. Bolts are loose some bolts were missing. I have to bring it back the next day to fixed. Can be inco More

by jasonambucay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Reid
Oct 25, 2018 -

Jim White Toyota responded

Thank you for taking the time to leave us a review! We appreciate it! Also, thank you for letting us know about the skid plate. I know you have already gotten it fixed, but we will be reminding the techs to ensure the skid plate is put back on correctly after every maintenance.

October 25, 2018

2010 Toyota 4Runner I had kind of an odd situation. I purchased this vehicle a little while ago and when I went to change the oil for the first time I noticed the screws More

by Cbagrowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Lugari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greggory Schramm
Oct 25, 2018 -

Jim White Toyota responded

Thank you so much for taking the time to leave us this review. Finding out that things like this has happened is how we can address it and ensure it won't happen again. I am happy that it was taken, but very sorry that it took a bit. In the future, if you have any issues, please feel free to contact your salesperson, Pam, or myself. We will be happy to help! Cara Manor Jim White Toyota

October 24, 2018

Love Jim White Toyota I’ve been coming here since 2002 and have purchased two vehicles from them. Both have been well maintained. Whoever I’ve dealt with in sales (Eddie) o More

by dale.dwyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
Oct 25, 2018 -

Jim White Toyota responded

Thank you so much for taking the time to leave us a review! We appreciate it and are honored to be servicing your Toyotas!

October 24, 2018

160000 mile service Great job on everything. The work was finished on the same day and the loaner car was great. I would recommend this place to others. More

by john.arnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
Oct 25, 2018 -

Jim White Toyota responded

Thank you so much for your review, John! We're so happy Service got you vehicle done and quickly!

October 24, 2018

First Highlander Great experience. The service professionals were excellent. I appreciate their helpfulness. The wait was appropriate. I loved the waiting room. Comfor More

by AMVAEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greggory Schramm
Oct 25, 2018 -

Jim White Toyota responded

Thank you for your great review! We're happy you had a pleasant experience with Service!

October 24, 2018

great service, but one black mark! Always have had good service in the past, however this one left me with a black smear on my face from Grease left on my steering wheel by whatever ser More

by ahrensann21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Art, Greggory Schramm, Keith Reid
Oct 25, 2018 -

Jim White Toyota responded

Thank you for your review! We will speak with Service and remind them to check their hands before getting in and out of our guests vehicles.

October 20, 2018

Oil Change Only take my van here, they do a good job on what needs to be done. Note timed than not the van is delivered on time. More

by Geds1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greggory Schramm
Oct 20, 2018 -

Jim White Toyota responded

Thank you for your review, Chris! We're so happy we get to service your van!

October 20, 2018

Purchase & Service Purchased a 2018 Corolla in March and Matt Theisen was great to work with. Have had the vehicle serviced twice for routine 5K and 10K oil changes and More

by CJKORALEWKSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Theisen, Greggory Schramm
Oct 20, 2018 -

Jim White Toyota responded

Thank you so much for taking the time to leave us a review! We're so happy that you had a great experience with Matt and our Service Department!

October 20, 2018

New TV ires Recommended new tires but to wait until the sale I called and made an appt and they had them installed in less than 90 minutes Great service grat tea More

by weisenburgeresq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The ladies in the service office do a great job, Greggory Schramm
Oct 22, 2018 -

Jim White Toyota responded

Thank you for taking some time to leave us a review! We truly appreciate it and we're happy the Service Department got you in and out quickly!