Back

Jim White Toyota - Service Center

Toledo, OH

4.2
1,236 Reviews

1,236 Reviews of Jim White Toyota - Service Center

Sort by
May 10, 2023

He was doing the best he could with the policies the owners set 3 3 More

by JAL
Recommend Dealer
No
Employees Worked With
JD was the service tech I talked to
May 10, 2023 -

JAL responded

I had to pay over $160 for them to tell me that they would have to charge me $560 to figure out what was wrong with my car because the computer wasn't giving them any codes. And that was not FIXING it, that was figuring out what the problem is. It would be MORE to fix it. My brakes are making a groaning noise when the pedal is depressed even if the car is standing still or just turned on and not moving. I am concerned about a brake problem. So I am taking my car to another dealer.

May 08, 2023

The service department is wonderful! They completed my car in a timely manner and were very friendly. More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Queen
May 07, 2023

It seems like I am just a number and don't have time to ask questions. The check-in is rather disorganized. More

by DESCEND2001@BEX.NET
Recommend Dealer
Yes
Employees Worked With
Tim
May 07, 2023

They were very helpful and was able to squeeze me in. They also put a plate on the front of my car that I had purchased online. More

by clilly_76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

Friendly courteous and kind also clean everyone seem to be on their best behavior thank you More

by groveshenry69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
May 06, 2023

Emily was a very helpful from start to finish. Made my experience very enjoyable.will be back. More

by arshan1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

I called and made an appointment for my 14 year old awesome Rav 4…… Jimmy got me right in. He was courteous and I was out within an hour and a half. I always take my car to Toyota because they are “hon More

by berklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Von Deylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone
May 03, 2023

Paid alot of money for nothing,, nothing was done on the timeframe that was stated More

by TTLL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
May 04, 2023 -

Jim White Toyota responded

Thank you for taking the time to leave us a review. We would like to learn more about your experience and try to make it better. Please give our Service Manager a call at 419-841-6681.

May 04, 2023 -

TTLL1 responded

I will call

May 01, 2023

I brought my vehicle in because the air conditioner was not working. Luckily I caught it in time before we drove down to Florida. My only question is why wasn’t this caught in the inspection that was suppo More

by Darlene
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
May 01, 2023

I like Jim White people, service. My car came back from a tire rotation missing a valve stem cap. No big deal, but sometimes it’s the little things. I service at Jim White because my More

by wesleygerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Beutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
12
...