Jim White Toyota - Service Center

Th where very polite and helpful. The service writer keep me informed and work, with me when the Toyota supply chain let the service department down. Six days to get a water pump is j The service writer keep me informed and work, with me when the Toyota supply chain let the service department down. Six days to get a water pump is just wrong.(thats the polite way to say it) Dealership is great supply chain sucks. More

I don't have the car and I live in Nevada now. Car was sold Car was sold More

Corey was very personable and friendly to work with! I won't be coming back for my repairs, though. I won't be coming back for my repairs, though. More

Easy in, easy out, 10K Warranty work. No issues at all. I was in and out quickly. No issues at all. I was in and out quickly. More

The job got done. Some communication would have been nice. In the past someone talked to me about the condition of my car. I guess that's what you get with an old car. Some communication would have been nice. In the past someone talked to me about the condition of my car. I guess that's what you get with an old car. More

My sliding door cable broke on Sunday the 14 of July. Called the next day and they couldn’t get me in till Wednesday. Dropped the car off on Tuesday night and they said they had to run a diagnostic when Called the next day and they couldn’t get me in till Wednesday. Dropped the car off on Tuesday night and they said they had to run a diagnostic when the cable was clearly dangling from the door. They claimed they ordered the part on Wednesday July 17 and it would be in in one to two days. I called back daily and got no where. Lisa finally called me back on July 26 stating the part was in when could I bring the van in next week. I told her Monday she said it would take the whole day. Mind you this is a customer support problem with Toyota so it is scheduled to take less than an hour. I dropped the van off Sunday night and JJ called me Monday morning and stated they would need two days to fix. They scheduled me for Monday when they knew they would not get to it until Tuesday. When I got the van back all of my belongings were thrown to the back including my infant’s car seat base! I am very disappointed in the service I received! More

Always prompt courteous service. The technicians keep me informed of any updates or needed repairs. The technicians keep me informed of any updates or needed repairs. More

The service peoplle were very friendly. They explained all of the work that they were doing. They explained all of the work that they were doing. More

My service for routine maintenance was smooth from scheduling to pick up. I was able to drop my car off the night before and was notified when service was started and was complete. Though my touchpoin scheduling to pick up. I was able to drop my car off the night before and was notified when service was started and was complete. Though my touchpoints were minimal with staff, everyone was courteous. When I did have questions, they were answered well. More

Better service and care than i recieved at any local ford dealerships over past 23 years dealerships over past 23 years More