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Jim White Toyota

Toledo, OH

Overview
Employees
Reviews
Vehicles
4.7
2,821 Reviews
Jim White Toyota is proud to have been serving Northwest Ohio and Southeast Michigan for over 50 years, having opened our doors on April 8, 1968. It has been an honor to serve our community and look forward to continue to do so. Working with us is nothing you have ever experienced before. With our Jim White Toyota Promise, every interaction with us will be SIMPLE, STRAIGHTFORWARD, and SECURE. We will always respect you and your time. We will never pressure or take advantage of you. We will honor all promises and commitments made. And above all – we will always be transparent! Aside from our Jim White Toyota Promise, the Jim White Toyota Advantage is a suite of perks our guests get to enjoy when doing business with us. From no cost maintenance to shuttle service to alignment checks. Our Jim White Toyota Advantage is our way of saying we appreciate you! Discover more about our Jim White Toyota Advantage when you stop in for a test drive or for service. In addition to what we do for our guests, we believe in being a good neighbor. We are proud sponsors of Task Force 20/Veterans, Toledo Mudhens, YMCA/JCC, Whitmer Jr. Panthers, Centennial Terrace Concert Series, UT Lady Rockets Basketball, as well as several youth groups and charities. Call Jim White Toyota at 419-841-6681 or visit us in person. We’re conveniently located at 6123 W. Central Ave. Toledo, Ohio 43615. We look forward to assisting you with all of your automotive needs!
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6123 Central Ave

Toledo, OH

43615

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Showing 2,821 reviews

December 02, 2022

The service department did a great job and listened to my concerns. Thank you everyone. More

by dgidel44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Matthews
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Dec 20, 2022 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it!

December 01, 2022

I really needed a new car and Cody took great care of my needs. I highly recommend people go to them for great service. More

by theresa.rife1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Staifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it and your business.

November 29, 2022

Jim White diagnosed my problem quickly, so I was without my van for a short time. I am taking it back to complete the repair next week. More

by SCROY0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Jan 16, 2023 -

Jim White Toyota responded

Thank you for your review! We're pleased your van was diagnosed quickly!

November 28, 2022

Pam the sales person from Jim white Toyota was awesome and really helpful.Will definitely recommend More

by sreenadh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Lugari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Stephens
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Jan 16, 2023 -

Jim White Toyota responded

Thank you for your review and recommendation! We truly appreciate it!

November 28, 2022

Nice vehicles for fair prices, double check everything they’ve said they have done prior to sale to the vehicle before purchasing. More

by Holly
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JJ Von Deylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Jim White Toyota responded

Thank you for your review! We are happy JJ took great care of you!

November 28, 2022

Service manager tried to scam us into a 355 job that did for$10 at the end. Poor service and No integrity at this agency More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Gazda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Flores
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Nov 28, 2022 -

Chris responded

Terrible service here. First it was a $355 job to replace a stud and lug on tire as they said it was bent and needed special attention. 10 minutes after we said no he came back with a $170 price for some stupid reason. Again we said no. At the end he said they had a special tool and got it off and replaced it for $10 charge. I know they get commission so they try to scam people in. Why not pay them a decent wage so you don’t feel like they are trying to take advantage of you. Never again will we have anything to do with Jim White and we will tell everyone we see and know what a scam dealership this is. Lisa was going to get back with me after I talked to her on November 23 and she discussed this with the service manager and general manager. Never heard back from her either. Dealership with terrible customer service and no integrity. Shame on you and your staff

November 28, 2022

I requested to have tires rotated. They were not rotated according to my paperwork. Thought you should know. More

by Ozzy44mag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Jim White Toyota responded

Thank you for letting us know. We will be bringing this to the attention of the Service Manager immediately.

November 27, 2022

I have been coming here for service for several years. I am always met with friendly faces and excellent service. More

by ac.nadeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Lugari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Schenher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Staifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Chubner
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Von Deylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Matthews, Luis Flores, Morgan Klocko
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Jan 23, 2023 -

Jim White Toyota responded

Wow! Thank you for your kind words and continued business. We truly appreciate both.

November 27, 2022

Great service, friendly ambiance and good communication. Car was delivered on time to meet our needs. More

by cgrodriguez419
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raven Phouthavanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Reardon
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Jan 23, 2023 -

Jim White Toyota responded

Thank you for your review! We are pleased to learn you had a great experience with us.

November 26, 2022

Would be grateful for explanation of what was done and what to look for in upcoming miles More

by carolesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 23, 2023 -

Jim White Toyota responded

Thank you for your review! We will be providing additionally training to our Service Advisors on the importance of clear communication. We apologize for any confusion.

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