Jim White Toyota

2010 Toyota 4Runner I had kind of an odd situation. I purchased this vehicle a little while ago and when I went to change the oil for the first time I noticed the screws I had kind of an odd situation. I purchased this vehicle a little while ago and when I went to change the oil for the first time I noticed the screws to remove the oil filter were stripped. Therefore I couldn't change it. I went back to the dealership since they were the last ones to change it to find out if either one they had never change the oil filter or two they were the ones who stripped the screw and just left it in there. I found out that they were the ones that stripped the screw. I simply wanted them to change the screw so I could go ahead and change my oil filter but they basically told me I was out of luck at first. It wasn't until I got upset and then my sales associate Pam went above and beyond and got this taken care of for me. I'm glad that they took care of this for me now but I'm frustrated that it was such a hassle just to get a 50 Cent screw replaced when I purchased 8 cars in the past. I will still continue to go here just hopefully I don't have this much trouble in the future. More

Toyota 4Runner with 31,500 miles on it Took car in for service showed service guy in service there a small rust spots under paint starting to form. We take pictures and they say their going Took car in for service showed service guy in service there a small rust spots under paint starting to form. We take pictures and they say their going to send them to Toyota call me Monday or Tuesday I get to Thursday no call I reach out guy is on vacation go figure no pictures sent so they resend and call two days later saying not covered and nothing they can do . So I call mY sales guy to tell him I want to turn in lease I don’t want this car if it’s going to rust with 31,000 miles on it I still have not got a call back my father in law has gotten 2 new trucks from there a used one from there and I leased mine with intent to buy it out and get a new pick up not anymore no call from sales guy and won’t take care of faulty paint job More

Purchase of 2018 Avalon Personable salesman Got what I bargained for Would come back again I truly enjoyed my experience here and would recommend everyone I know to come Personable salesman Got what I bargained for Would come back again I truly enjoyed my experience here and would recommend everyone I know to come see James Schenk More

Great experience Did not walk into the dealership expecting to purchase a vehicle. My salesperson was kind, knowledgeable and easy to relate to. They offered a fair pr Did not walk into the dealership expecting to purchase a vehicle. My salesperson was kind, knowledgeable and easy to relate to. They offered a fair price as a trade in and fair price on a vehicle. Drove home with a beautiful new car. More

Good experience Quick and easy process. Was able to find what I was looking for for the best price. Cory was able to find me a deal as close to what I needed as possi Quick and easy process. Was able to find what I was looking for for the best price. Cory was able to find me a deal as close to what I needed as possible. More

Love Jim White Toyota I’ve been coming here since 2002 and have purchased two vehicles from them. Both have been well maintained. Whoever I’ve dealt with in sales (Eddie) o I’ve been coming here since 2002 and have purchased two vehicles from them. Both have been well maintained. Whoever I’ve dealt with in sales (Eddie) or service (Dave, Keith, and now, Nick) have gone over and above standard customer service. More

160000 mile service Great job on everything. The work was finished on the same day and the loaner car was great. I would recommend this place to others. Great job on everything. The work was finished on the same day and the loaner car was great. I would recommend this place to others. More

First Highlander Great experience. The service professionals were excellent. I appreciate their helpfulness. The wait was appropriate. I loved the waiting room. Comfor Great experience. The service professionals were excellent. I appreciate their helpfulness. The wait was appropriate. I loved the waiting room. Comfortable and stocked with snacks. More

great service, but one black mark! Always have had good service in the past, however this one left me with a black smear on my face from Grease left on my steering wheel by whatever ser Always have had good service in the past, however this one left me with a black smear on my face from Grease left on my steering wheel by whatever service person that handled my car last... More

Fantastic Sales Team and Service! I leased a 2018 Camry LE from Matt Theisen! It was one of the best sales experiences I have ever had. He was very informative and easy to work with fr I leased a 2018 Camry LE from Matt Theisen! It was one of the best sales experiences I have ever had. He was very informative and easy to work with from start to finish. He made it his number priority to ensure that I absolutely loved the car, the payment and every feature that I was getting with the vehicle. He still checks in with me to make sure everything is going well and to see if I have any questions. Fantastic follow up and wonderful experience with Matt Theisen at Jim White Toyota! More