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Jim White Toyota

Toledo, OH

4.7
2,816 Reviews
Jim White Toyota is proud to have been serving Northwest Ohio and Southeast Michigan for over 50 years, having opened our doors on April 8, 1968. It has been an honor to serve our community and look forward to continue to do so. Working with us is nothing you have ever experienced before. With our Jim White Toyota Promise, every interaction with us will be SIMPLE, STRAIGHTFORWARD, and SECURE. We will always respect you and your time. We will never pressure or take advantage of you. We will honor all promises and commitments made. And above all – we will always be transparent! Aside from our Jim White Toyota Promise, the Jim White Toyota Advantage is a suite of perks our guests get to enjoy when doing business with us. From no cost maintenance to shuttle service to alignment checks. Our Jim White Toyota Advantage is our way of saying we appreciate you! Discover more about our Jim White Toyota Advantage when you stop in for a test drive or for service. In addition to what we do for our guests, we believe in being a good neighbor. We are proud sponsors of Task Force 20/Veterans, Toledo Mudhens, YMCA/JCC, Whitmer Jr. Panthers, Centennial Terrace Concert Series, UT Lady Rockets Basketball, as well as several youth groups and charities. Call Jim White Toyota at 419-841-6681 or visit us in person. We’re conveniently located at 6123 W. Central Ave. Toledo, Ohio 43615. We look forward to assisting you with all of your automotive needs!
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6123 Central Ave

Toledo, OH

43615

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Showing 2,816 reviews

December 15, 2018

Eight days wait for an oil change Showed up at 9am for a 70,000 mile oil change and tire rotation, just like I have each 5,000 miles. Have only made an appointment when I had major ser More

by MikeB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Reid
Dec 20, 2018 -

Jim White Toyota responded

Thank you for your feedback, Mike! We appreciate it and this is how we improve. We switched to appointments for maintenance on January 1, 2018 because we were experience large volumes of walk-ins for maintenance. The volume was leading to our guests having to wait for two or more hours for an oil change and tire rotations. We want to respect our guests' valuable time and make their wait time as limited possible. When a walk-in does show up, if we can squeeze them in, we most certainly will. And often times, we can squeeze them if they are willing to have a longer wait. On the day in question, the Service Department were unable to squeeze you in. We do apologize for the inconvenience and hope you will consider coming back to us for maintenance as well as your larger services. Sincerely, Cara Manor Jim White Toyota

December 15, 2018

Very great experience It was a very great experience from having the cars thoroughly explained in detail and having times where we sat and just talked for a while. I would More

by 17aukoen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Manor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Jim White Toyota responded

Thank you so much for your outstanding review! We certainly appreciate it and are so happy that you had a great experience!

December 14, 2018

Great Mike Buetel was very accommodating, kind, and honest. He walked us through the whole process of buying a new car and made it virtually painless. He ex More

by MEIRINGWALTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greggory Schramm
Dec 14, 2018 -

Jim White Toyota responded

Thank you for this outstanding review! We're so happy Mike helped you find the right car and made the process easy! Thank you for your business!

December 14, 2018

Actually fun and easy. Expected a time consuming experience. It was pleasant and all our questions were answered. Salesman was extremely knowledgeable. Hardly any hastle. En More

by VERONICAFISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McDonald
Dec 14, 2018 -

Jim White Toyota responded

Thank you for your review, Veronica! We're so happy that John helped you get the car you wanted!

December 14, 2018

Great service experience All work was completed quickly and efficiently. I was greeted immediately and all concerns were addressed. An appointment was made to correct recalls More

by Pat137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
Dec 17, 2018 -

Jim White Toyota responded

Thank you for our review! We appreciate your business!

December 14, 2018

Purchase Great experience, highly recommend ... Corey did an amazing job and went above and beyond . Transaction was smooth and I was in and out in no time . More

by Raboscojr22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Schenher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Maras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Jim White Toyota responded

Thank you so much for your review, we truly appreciate it! We're so happy that Corey helped you find the perfect vehicle!

December 13, 2018

Happy with my purchase!! Friendly, efficient and quality service. Enjoyed working with Pam. She definitely made sure our needs were met and understood our options. Would recom More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Lugari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Maras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlyn, Nick Schiavone
Dec 14, 2018 -

Jim White Toyota responded

Thank you for your review and for your business! We truly appreciate it!

December 13, 2018

Best service ever Great service at a timely manner would go back again anytime I need to or have a problem. Everyone very professional from service to cashiers More

by URFREDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greggory Schramm
Dec 14, 2018 -

Jim White Toyota responded

Thank you for taking the time to leave us a review, we really appreciate it!

December 12, 2018

Great Job! I came in to get my car serviced and everyone was so nice and helpful! It took not time at all which was really convenient. More

by cfleck627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greggory Schramm
Dec 13, 2018 -

Jim White Toyota responded

Thank you so much for your review, we truly appreciate it!

December 11, 2018

Great experience Pam was very helpful and just overall wonderful experience! Thanks for making something I was dreading, pleasant. Also, a young man working there gave More

by Awietro
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Lugari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown name, but the young man that helped get the vehicle ready
Dec 12, 2018 -

Jim White Toyota responded

Thank you for taking the time to leave Pam a review! We truly appreciate it!

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