Back

Jim White Toyota

Toledo, OH

4.7
2,816 Reviews
Jim White Toyota is proud to have been serving Northwest Ohio and Southeast Michigan for over 50 years, having opened our doors on April 8, 1968. It has been an honor to serve our community and look forward to continue to do so. Working with us is nothing you have ever experienced before. With our Jim White Toyota Promise, every interaction with us will be SIMPLE, STRAIGHTFORWARD, and SECURE. We will always respect you and your time. We will never pressure or take advantage of you. We will honor all promises and commitments made. And above all – we will always be transparent! Aside from our Jim White Toyota Promise, the Jim White Toyota Advantage is a suite of perks our guests get to enjoy when doing business with us. From no cost maintenance to shuttle service to alignment checks. Our Jim White Toyota Advantage is our way of saying we appreciate you! Discover more about our Jim White Toyota Advantage when you stop in for a test drive or for service. In addition to what we do for our guests, we believe in being a good neighbor. We are proud sponsors of Task Force 20/Veterans, Toledo Mudhens, YMCA/JCC, Whitmer Jr. Panthers, Centennial Terrace Concert Series, UT Lady Rockets Basketball, as well as several youth groups and charities. Call Jim White Toyota at 419-841-6681 or visit us in person. We’re conveniently located at 6123 W. Central Ave. Toledo, Ohio 43615. We look forward to assisting you with all of your automotive needs!
Contact Dealership

6123 Central Ave

Toledo, OH

43615

Directions

By Type

Showing 2,816 reviews

December 19, 2018

appointments We are now forced to make an appointment several days in advance for an oil change that you don’t keep. I was on time for my last oil change but the c More

by Gstalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John McDonald
Dec 20, 2018 -

Jim White Toyota responded

Thank you for taking the time to leave us a review, we appreciate you feedback and this is how we can improve. We switched to appointments for maintenance on January 1, 2018 because we were experience large volumes of walk-ins for maintenance. The volume was leading to our guests having to wait for two or more hours for an oil change and tire rotations. We want to respect our guests' valuable time and make their wait time as limited possible. It is still possible to walk-in, but there could be a longer wait time and unfortunately, Service cannot always accommodate walk-ins. We apologize for your long wait, we try to schedule appointments so that our guests do not have to wait for long periods. However, sometimes even the best laid plans do run according to plan. We will have a discussion with our Service Writers to ensure they are all nice and welcoming to our guests.

December 19, 2018

Delivered on commitment. Dealer was responsive in scheduling. Pricing was competitive. Waiting area was above average. Service completed early and to my satisfaction. I r More

by Gerald57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greggory Schramm
Dec 20, 2018 -

Jim White Toyota responded

Thank you for your five star review, Gerald!

December 19, 2018

Recall Absolutely great service and transportation to/from. No need to further comment because of the nature of the service required. I think that is enough More

by BILLMAMMOTH
Recommend Dealer
Yes
Employees Worked With
Greggory Schramm
Dec 20, 2018 -

Jim White Toyota responded

Thank you so much for your five star review! We truly appreciate it!

December 19, 2018

Oil change & tire rotation Service department as well as sales always goes above and beyond. I’ve purchased 3 vehicles from Rahman and Corey and all 3 have been serviced here. More

by Janey47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Schenher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone, Greggory Schramm, Keith Reid, Tim Vears
Dec 20, 2018 -

Jim White Toyota responded

Thank you so much for your five star review, Janey! We're so happy that you have been so happy with us that you have recommended us! Thank you!

December 19, 2018

Got what I wanted! I got the car I wanted for the price I was comfortable with. Very happy with my car and definitely with my experience at the dealership. More

by N_ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Theisen
Dec 20, 2018 -

Jim White Toyota responded

Thank you for your review! We appreciate it and your business! We're so happy Matt got you the car you wanted and got you the deal you're happy with!

December 17, 2018

Tires I came to get another tire because we all of the potholes, I got a screw in my tire. I was able to call and schedule an appointment and get in the sam More

by LUVTHATMICKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie Schiavone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone, Rick Osborn
Dec 17, 2018 -

Jim White Toyota responded

Thank you for your review! We're happy Service got you in so quickly for your tire.

December 17, 2018

Oil change review I would recommend Jim White Toyota service center to all. The staff is always friendly and willing to help. Even when they are busy, they make service More

by PIOTROWSKI126766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone, Greggory Schramm, Keith Reid, Art Ingmire, Tim Vears
Dec 17, 2018 -

Jim White Toyota responded

Thank you so much for your review! We appreciate it!

December 17, 2018

Great people, great service The dealership are freindly and the sales person is very helpful ,he explained to me all about the car im buying and showed me how it works.. More

by danzeisenlmb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it and your business!

December 16, 2018

Overall Good Experience Drove from a couple hours away to test drive two cars. Corey did a great job communicating with me to let me know the cars were still there and advert More

by Customer123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Schenher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Jim White Toyota responded

Thank you for taking the time to leave us a review, we truly appreciate it. And we're so happy to hear that you had a good experience with Corey. With regards to the Finance Department, we are required by law to offer you extend warranties. We will be sure to let the Finance Department know that they need to make all options clearer. Thank you for bringing this to our attention, learning things like this allows for us to improve.

December 16, 2018

Smooth friendly lease The entire lease process was painless. Caitlyn emailed me information about the car I was interested and set up a deal I couldn’t pass up. When I went More

by K8WDESIGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlyn Malkuian, Matt Theisen
Dec 17, 2018 -

Jim White Toyota responded

Thank you for your review, we're happy the process was so quick, easy, and painless for you!

...
260
...