Jim White Lexus of Toledo
Toledo, OH
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Brought in Lexus vehicle for dash indicator light. Car in warranty with 9600+ miles and one year old. Service agent refused to evaluate my vehicle unless I paid $35-50 for the initial evaluation. This is a warranty with 9600+ miles and one year old. Service agent refused to evaluate my vehicle unless I paid $35-50 for the initial evaluation. This is a vehicle that is under warranty! He told me to get vehicle evaluated where I purchased it and not with Lexus of Toledo. Further chastised and insulted me by stating since I live in the area, I should have supported this Lexus dealer and purchased it here. Took vehicle to Yark Jeep/Dodge and work done for no charge to me or warranty. Based on the treatment I received, I would never purchase any vehicle from Lexus of Toledo More