Jim Trenary Chevrolet Buick GMC
Union, MO
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By far the worst Service Manager I've dealt with , car buying experience was great. I do not recommend taking your vehicle to this dealership for any kind of service. buying experience was great. I do not recommend taking your vehicle to this dealership for any kind of service. More
Would not recommend service department, service manager is rude and couldn’t care less if he has your business. Made appointment a week earlier for 7:00 on Monday morning, truck sat there all day and no o is rude and couldn’t care less if he has your business. Made appointment a week earlier for 7:00 on Monday morning, truck sat there all day and no one even looked at it. More
Don't buy from them and don't let them work on your car. Jim trenary of Union service department can't fix a vehicle correctly then they don't want to cover their mistakes. I have a 2013 ford that i bou Jim trenary of Union service department can't fix a vehicle correctly then they don't want to cover their mistakes. I have a 2013 ford that i bought from them .and that they messed up. Two transmissions and a torche converter later and my transmission is still not fixed. First they screw something up when they did a tyranny flush. Then they said it just needed to be reflushed. Then on my way home from dealer light comes on. Take it back said it was torche converter, pick it up from that and few day later tyranny goes out. They replace transmission with one from junk yard. Then I noticed transmission fluid leaking and then transmission goes out again. They replace it with again another junk yard transmission. Drive it home and see a puddle of transmission fluid under car. Take it back and they supposedly fix it and tell me the mechanic that worker on it is no longer with them. Transmission light back on, i bring it back and they tell me the sensor needs to be reflashed. Well transmission is out again and they won't cover it. Guy says they've done enough for me and I should have bought a new car with a warranty. No. Your service department messed my car up and never fixed it correctly. Im so upset. I owe a lot of money on a car that i can't drive and has been in the shop more times than I've made payments. I've been dealing with this since two months after I bought the car last July. What if anything can I do. I feel since it was cover at first and its the same problem then they should have to fix it. I was thinking even if I don't have a legal case maybe a letter or call from someone that has some kind of authority may help. I don't know what to do I'm beside myself . They finally say they will cover it if its only the torche converter so I have it towed to them and its been there for two weeks and they haven't even looked at it and no one will call me back . This is litterly making me sick More
Kevin Warren and the team at Jim Trenary in Union were extremely helpful and got me in a 2023 trailblazer same day, while making sure to keep my budget in mind. A great experience! extremely helpful and got me in a 2023 trailblazer same day, while making sure to keep my budget in mind. A great experience! More
Dealership needs lessons how their managers treat people from out of town that have had their vehicle towed their for service or repair, this customer provided proof, thru fuel test, that fuel was ok,still from out of town that have had their vehicle towed their for service or repair, this customer provided proof, thru fuel test, that fuel was ok,still they would not honor warranty of vehicle thru General motors, they are ????? Questionable, feel liked I am being taken advantage of because I am traveling thru and will not be back again, would think twice about dealing with this dealership More
High pressure salesman pushed me away and lost my business. Informed him I found a truck at another dealership for a certain price and asked if they could price match. I was called a lier by the sale business. Informed him I found a truck at another dealership for a certain price and asked if they could price match. I was called a lier by the salesman. So I left and bought the truck from the other dealership. Not a good way to get sales. More
Found vehicle online. Friendly salesman. Hoped to pick up and leave, got stuck sitting there for hours even though I already had my financing in order. Friendly salesman. Hoped to pick up and leave, got stuck sitting there for hours even though I already had my financing in order. More
Beware. They do inhouse inspections. If you want to honesty know the condition of your vehicle get a diagnostic done independently directly after purchasing They do inhouse inspections. If you want to honesty know the condition of your vehicle get a diagnostic done independently directly after purchasing here. They sell vehicles with multiple issues they do not disclose because I can only assume they do not run one and even if it's within 30 days they will only offer a trade in or devalue the purchase they sold you. Not very honest if you ask me when they were caught in the wrong. BBB time. More
Rob Bailey, Sales Associate is very unprofessional and rude. He was a complete jerk during my visit and I’ll never step foot back in that dealership again. I wouldn’t recommend them to anyone, as there ar rude. He was a complete jerk during my visit and I’ll never step foot back in that dealership again. I wouldn’t recommend them to anyone, as there are better dealerships out there. More
Service manager rude, uncivil and unprofessional. Everyone else is fine, but I’ll never return for service. I’ll buy my next car elsewhere because I don’t trusts dealer who doesn’t keep an eye on ser Everyone else is fine, but I’ll never return for service. I’ll buy my next car elsewhere because I don’t trusts dealer who doesn’t keep an eye on service managers. More