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Jim Trenary Chevrolet Buick GMC

Union, MO

1.8
18 Reviews

1000 MO-47

Union, MO

63084

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Showing 18 reviews

February 27, 2024

By far the worst Service Manager I've dealt with , car buying experience was great. I do not recommend taking your vehicle to this dealership for any kind of service. More

by Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Peterson, Mike Holden
October 24, 2023

Would not recommend service department, service manager is rude and couldn’t care less if he has your business. Made appointment a week earlier for 7:00 on Monday morning, truck sat there all day and no o More

by Big daddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
June 14, 2023

Don't buy from them and don't let them work on your car. Jim trenary of Union service department can't fix a vehicle correctly then they don't want to cover their mistakes. I have a 2013 ford that i bou More

by cspratley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott lyle
May 27, 2023

Kevin Warren and the team at Jim Trenary in Union were extremely helpful and got me in a 2023 trailblazer same day, while making sure to keep my budget in mind. A great experience! More

by Tay.n.green
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Warren
January 17, 2023

Dealership needs lessons how their managers treat people from out of town that have had their vehicle towed their for service or repair, this customer provided proof, thru fuel test, that fuel was ok,still More

by klovel6417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew abranca
Feb 10, 2023 -

klovel6417 responded

Been almost 10 weeks still waiting on truck, worst service department in the world, service manager needs lessons on fuel test results prove that fuel was 5% to 6% BIODIESEL 94% to 95% ultra low sulfur diesel, well with in the guidelines of general motors requirements for diesel fuel for 2021 gmc, they are denying warranty to pay for this, they want I as the owner to pay for this out of pocket, saying wrong fuel in truck even tho fuel tests proves them wrong, the dealership provided the sample from truck tank to ship off for testing, amazing how science can prove technicians wrong, hopefully time will correct and retraining may help in the future of this type of situation

October 22, 2022

High pressure salesman pushed me away and lost my business. Informed him I found a truck at another dealership for a certain price and asked if they could price match. I was called a lier by the sale More

by Cblunda
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce
October 14, 2022

Found vehicle online. Friendly salesman. Hoped to pick up and leave, got stuck sitting there for hours even though I already had my financing in order. More

by JANAALTAMAE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
May 31, 2022

Beware. They do inhouse inspections. If you want to honesty know the condition of your vehicle get a diagnostic done independently directly after purchasing More

by gypsyrose728
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
January 14, 2022

Rob Bailey, Sales Associate is very unprofessional and rude. He was a complete jerk during my visit and I’ll never step foot back in that dealership again. I wouldn’t recommend them to anyone, as there ar More

by Lmr63670
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robbie Bailey
September 09, 2021

Service manager rude, uncivil and unprofessional. Everyone else is fine, but I’ll never return for service. I’ll buy my next car elsewhere because I don’t trusts dealer who doesn’t keep an eye on ser More

by ADC sick of bad service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager - the rude sr. one.
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