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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.5
483 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 483 reviews

March 22, 2024

Overall the dealership is good and try it’s best to make customer to deliver good service would come back. More

by Cristonfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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Mar 26, 2024 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 22, 2024

Jim Tidwell Ford had really, really great customer service and I highly enjoyed the experience and would recommend! More

by lakendean2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce
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Mar 26, 2024 -

Jim Tidwell Ford responded

That's fantastic to hear! We're thrilled that you had a great experience with our customer service at Jim Tidwell Ford. Thank you for recommending us, and we appreciate your kind words. If you or anyone you know needs automotive assistance in the future, we'll be here to provide excellent service.

Helpful
March 22, 2024

Caleb Spurling was very helpful and courteous to us. We brought both of our trucks in for service and repair. More

by redfernju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Spurling and Johnny
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Mar 26, 2024 -

Jim Tidwell Ford responded

Thank you for sharing your experience with Caleb! We're glad to hear that he was very helpful and courteous during your visit for service and repair on both of your trucks. We appreciate your business and look forward to serving you again!

Helpful
March 21, 2024

Went above and beyond in helping with a warranty issue to ensure my truck was fixed properly More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick and Josh
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Mar 23, 2024 -

Jim Tidwell Ford responded

Thank you for letting us know! We're committed to going above and beyond to ensure your satisfaction and the proper maintenance of your vehicle.

Helpful
March 16, 2024

All of the employees were courteous and professional very eager to assist you in anyway they could More

by William Garcia 53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CALEB, SPURLING
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Mar 20, 2024 -

Jim Tidwell Ford responded

Thank you for the kind words William! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
March 15, 2024

Our experience was very easy and precise. Really enjoyed working with VC. He was great to work with. More

by James.Kelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
VC
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Mar 16, 2024 -

Jim Tidwell Ford responded

That's fantastic to hear! We're glad that your experience was easy and precise, and we appreciate your feedback about VC. We strive to provide excellent service, and we're thrilled that he was great to work with. We're here to help and ensure your satisfaction with our services.

Helpful
March 14, 2024

The service center provides friendly and professional service. They staff are willing to answer questions and go the extra mile More

by Bronco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Mar 16, 2024 -

Jim Tidwell Ford responded

That's great to hear! We're glad that the service center provides friendly and professional service and that the staff are helpful and willing to go the extra mile to assist you. We're here to help and ensure your satisfaction with our services.

Helpful
March 12, 2024

Patrick did a great job with me and my vehicle this week. Courteous and communicative. Far better experience than last time More

by DaveandRoseReich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Mar 15, 2024 -

Jim Tidwell Ford responded

We're delighted to hear that Patrick provided you with great service for you and your vehicle this week. Your satisfaction is our priority, and we're committed to delivering excellent customer experiences. We appreciate your feedback and are pleased to know that your experience was far better than last time. Thank you for choosing us, and we look forward to serving you again!

Helpful
March 08, 2024

This was my first time doing business with this dealership but it was amazing. Justin helped me out and resolved the issue I was having from another ford dealership. More

by Zap5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 11, 2024 -

Jim Tidwell Ford responded

We're delighted to hear that your experience with our dealership was amazing and that Justin was able to help you resolve any issues. Customer satisfaction is our top priority, and we appreciate your positive feedback. We look forward to serving you again in the future!

Helpful
February 29, 2024

The service manager has amazing communication and explanation any questions or concerns I had!!. Felt very comfortable with my car at Jim Tidwell Ford More

by Gaarcher31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny streetman
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Mar 03, 2024 -

Jim Tidwell Ford responded

We're pleased to hear that the service manager at Jim Tidwell Ford provided amazing communication and addressed any questions or concerns you had. It's great to know that you felt comfortable with the service on your car. We appreciate your business and look forward to serving you again in the future!

Helpful
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