Jim Tidwell Ford

James, your sales rep was Great! Very patient with me Made the experience great. Thank you Very patient with me Made the experience great. Thank you More

Johnny Streetman, the service representative, was awesome. Mr. Johnny was very courteous and very helpful. awesome. Mr. Johnny was very courteous and very helpful. More

Jonny was a great service rep. Was upfront and honest. Walked me to car and removed service shoe guard and service placard. It was a painless process Was upfront and honest. Walked me to car and removed service shoe guard and service placard. It was a painless process More

Thanks for making the purchase of a new vehicle a pleasant experience, The sales staff did an awesome job. pleasant experience, The sales staff did an awesome job. More

The customer service and client service were excellent. The process of purchasing my vehicle was easy and thorough. Very pleased overall. The process of purchasing my vehicle was easy and thorough. Very pleased overall. More

Jim Tidwell always provides great service. They also provide great information along the way. My go to dealership & service center. They also provide great information along the way. My go to dealership & service center. More

It was a pleasant experience working with Jim Tidwell Ford. Steven went above and beyond to help me get the truck I really wanted! Ford. Steven went above and beyond to help me get the truck I really wanted! More

Candace was great to work with. She was definitely knowledgeable and helpful with my questions. She was definitely knowledgeable and helpful with my questions. More

Justin was very helpful in getting our car repaired. We were traveling from Michigan to Florida when we developed brake problems. Two thumbs 👍 up for his help. We were traveling from Michigan to Florida when we developed brake problems. Two thumbs 👍 up for his help. More

I had a terrible experience with Tidwell Ford. I brought my car in for repair so , and they kept it for two weeks with zero communication. I had to reach out multiple times just to get any kind of I brought my car in for repair so , and they kept it for two weeks with zero communication. I had to reach out multiple times just to get any kind of update, and each time, I was met with vague responses and no real answers. A professional business should prioritize customer service and transparency, but this dealership completely failed in that regard. I understand that repairs can take time, but the lack of updates and follow-through was unacceptable. I was left in the dark, frustrated, and inconvenienced for far longer than necessary. If you value your time and expect basic customer service, More