Jim Tidwell Ford

I walked into Jim Tidwell Ford as a first stop on what I intended to be a full day of car shopping. Needless to say, I didn't leave the lot until I drove my new car off of it. Steve was knowledgeable and intended to be a full day of car shopping. Needless to say, I didn't leave the lot until I drove my new car off of it. Steve was knowledgeable and courteous as was everybody I worked with at the dealership. I would definitely recommend them to anybody looking for a Ford. More

This is my second new car purchase at Jim Tidwell Ford in the last 5 months. My experience started in December 09 with an Internet inquiry. Steven Thorpe assisted me then and I was completely satisfied with the last 5 months. My experience started in December 09 with an Internet inquiry. Steven Thorpe assisted me then and I was completely satisfied with my buying purchase. When it came time to buy a car for my wife, I called Steven directly. He did not disappoint. The same friendly, non aggressive person I met in December handled our new car needs professionally and patiently. He was the reason we were happy with our first purchase and the reason we returned. Thank you Steven for all of your help. You made buying our cars easy and the most pleasant experience we have ever had in a new car dealership. You can count on us recommending Jim Tidwell Ford to our friends and family. Carmine & C. Caye DeGaetano More

From the time we walked in until we left with our new Ford Fusion we met a wonderful and helpful staff. We were not pressured to buy, but such a great deal we could not pass up. I would definitly recomme Ford Fusion we met a wonderful and helpful staff. We were not pressured to buy, but such a great deal we could not pass up. I would definitly recommend Jim Tidwell Ford to my friends and relatives. They helped us in more ways than i can explain. This is by far the best buying experience i have ever had in my 40 years of buying cars. Thanks to all at Jim Tidwell Ford. More

Mike hooked me up with my DREAM CAR and I absolutely love it!!! Had a great experience with the folks at Jim Tidwell and would definitely shop there again. Very professional, great customer service, and we it!!! Had a great experience with the folks at Jim Tidwell and would definitely shop there again. Very professional, great customer service, and went out of their way to help us out. Would definitely recommend them to others! More

I must admit I was reluctant to go to a dealer for a new car. Several of my past experiences with dealerships have been less than satisfactory. The folks at Jim Tidwell, on the other hand, are a refreshing car. Several of my past experiences with dealerships have been less than satisfactory. The folks at Jim Tidwell, on the other hand, are a refreshing change. Both in person and via the Internet, they were thorough, attentive, responsive to questions and interested in my satisfaction, not just making a sale. They have an attention to detail and I could tell from working with Mike and Mark that their concern extends not just to the point of sale, but a continuing relationship after the sale. Ford is making a quality product, and Jim Tidwell presents a quality dealer for that product. More

We had specific elements that we were looking for in our new car. When there was not a perfect "match" on the lot, we were able to work out a deal on a car that had the elements we wanted and them some. W new car. When there was not a perfect "match" on the lot, we were able to work out a deal on a car that had the elements we wanted and them some. We felt comfortable with the final price, and appreciated the time and attention we were given while there. Mark in finance made this portion of the experience great as well. We felt good about buying a Ford, and good about the team of folks with whom we worked. Thanks! More

No pressure at all. They were very easy to work with. You feel like they really want to sell you a car and make it a great experience. We had originally been given incentive based pricing, looked around a bi feel like they really want to sell you a car and make it a great experience. We had originally been given incentive based pricing, looked around a bit, came back to purchase the car at the incentive price, told it was no longer being offered, the original salesman had left, but they decided to honor the original incentive price, as that was the main reason we had returned. You have to admire them for sticking to the original deal, even with the original salesman having left. It's not often you see admire and car dealer in the same sentence. More

Orignally went in and received some poor service. After I assume the manager contacted me he cleared things up and dealt with the situation in a prompt fashion. When I came back, I was greeted and my situati assume the manager contacted me he cleared things up and dealt with the situation in a prompt fashion. When I came back, I was greeted and my situation with my car was taken care of quite nicely. More

The shopping experience was GREAT! We negotiated our price over the phone with the sales manager, who emailed up his price. When we came into the dealership, all we had to do was tell Kevin which truck price over the phone with the sales manager, who emailed up his price. When we came into the dealership, all we had to do was tell Kevin which truck we wanted and show him the email, and it was stress free from there! The only problem we ran in to was that it still took four hours to complete the transaction. Apparently only one finance guy was working, and since it was a beautiful day, they were being slammed with people buying cars (which is good for them!) We definitely recommend this dealer. They have called us several times to double check that we are happy with the truck. More

Kevin made a painful experience, brilliant! I hate going to dealerships and dealing with the back and forth to get the deal done, and Kevin took care of me from start to finish. In addition Mark that did to dealerships and dealing with the back and forth to get the deal done, and Kevin took care of me from start to finish. In addition Mark that did the Finance also took care of me. This is the second car I've bought at Jim Tidwell, and I'm VERY, VERY impressed... More