Jim Tidwell Ford

We found the 2011 Mustang we had been looking for on there web site. Called spoke to Mike. Hoped a plane to Georga, Mike picked us up at the airport. Drove us to the dealership. He showed us the car tol there web site. Called spoke to Mike. Hoped a plane to Georga, Mike picked us up at the airport. Drove us to the dealership. He showed us the car told us all about it, Then we took it for a drive. Loved it. great place to work with. Everone one was very friendly. We drove it back to West Virginia.Oh ya , Pit stop at Pigon Forge Tenn. LOL. Highly Recommend it !! Beverly Metz. More

For the 4th time now and certainly the last time I have allowed the staff at Jim Tidwell Ford in Kennesaw Georgia to not only lie to me about "earning my business&a allowed the staff at Jim Tidwell Ford in Kennesaw Georgia to not only lie to me about "earning my business" but also telling me that if I make the drive to the dealership to work a deal that they would fill my gas tank if no deal was struck. I was also told that my deal would have to wait until the following monday because Mark Berrio didnt have time to work on it.I guess that since we were the only customers at the dealership for the 2 or 3 hours that we were there that he was too busy doing something besides trying to help us buy a car. I was also told by Richard Warren the next day that they were very interested in making a deal with me and that would have to wait until monday to get it done. Mark Berrio told me that he had to talk to Ford and he had to wait until monday when he was not too busy. Later on Saturday I looked on the website and the Edge we were waiting until monday to buy had been sold. I am totally confused as to why they could sell that vehicle to someone else when they were waiting until monday to sell it to us. If while we were there had they ask for a deposit on the vehicle then we would have gladly put down a security deposit but no one ask us to do that. I cannot believe that with a credit score of 666 and 640 is not good enough to buy a preowned suv. If you are a buying customer looking for a good deal on a new or preowned vehicle then save yourself a lot of time and trouble and stay clear of Jim Tidwell Ford. They once were a good place to do business with but all the good staff has seen the light and moved on. I can assure you all that this customer will never return. One last note. After posting this review on this site the General Manager called me and told me that he would get to the bottom of why we were not given an explaination on friday as to why we would have to wait until monday for an answer on our credit.Mr Hays said that someone from Jim Tidwell would call me first thing monday and let us know the outcome. It was almost 4:30 that afternoon and it was only after I called before I got an answer. No thank you. I will not return...... More

I really loved the actual car buying experience at Jim Tidwell. My salesman, Maroun, was a very nice man and continues even after the sale to ensure he did his job. I felt like a superstar when I was b Tidwell. My salesman, Maroun, was a very nice man and continues even after the sale to ensure he did his job. I felt like a superstar when I was buying my car and when I looked around I could tell others were getting the very same treatment. I met many people at the dealership and EVERYONE was so sweet. I will buy all my Fords from now on at Jim Tidwell from Maroun. Thanks again Maroun! More

I hate the car buying experience. However,it was great at Jim Tidwell. Had a bit of a wait due to us deciding on the car but, other than that it was nice and easy pace.I had gone online the night before. I g Jim Tidwell. Had a bit of a wait due to us deciding on the car but, other than that it was nice and easy pace.I had gone online the night before. I got a welcoming call the next morning and was directed as to whom to contact when we went to the dealership and was given an appointment. Some one was there and waiting for us. How nice to be give this kind of care. Maroun was great in pointing out the features on the car. Mark in finance was great. Andy was also great. Dealership was clean and inviting for customers. All the sales staff were very pleasant. Overall we had a great experience. Maroun even called us the next day to see if there were any questions. Thanks Jim Tidwell for the really nice experience and the new car for us !!!! More

I was in the market for a new car, and went to several dealerships in the area. After a few minutes at Jim Tidwell Ford, I knew I was in the right place. Tim Davis took great care of us. He listened to dealerships in the area. After a few minutes at Jim Tidwell Ford, I knew I was in the right place. Tim Davis took great care of us. He listened to all of our needs and wants in our new car, and put us in the best possible option at the best price. This was my first car purchase in 10+ years, and Tim made it very easy for me. I was a little nervous about the whole car-buying process and the haggling, but the whole process was very relaxed, and I never felt any pressure to buy. When I made the decision to buy the car, I knew that I was getting just the car I wanted, nothing more, nothing less. I also had a great experience with the finance manager, Scott Middleton. I think he did a great job of walking the thin line between informing me about the extra sales pacakages, and being pushy about them. Again, at no point did I feel the pressure to buy any of the extra packages, but he was very transparent in describing what they covered and what the benefits for me would be. Based on his input I was easily able to decide which packages would benefit me, and which ones I could do without. Without his feedback, I probably would have walked away without some of the extra coverage that I now have, and the peace-of-mind that comes along with it. One last note - I have a soon-to-be 4 year old son, and the child room that they have there was a great distraction for my son. I realize that most dealers have one of these rooms, now, but it's worth noting that my son was sufficiently distracted during the buying process to give us time to work out the details. It's a plus in my book. Overall, I had a great experience there, and I will surely be back for my future purchases! More

I was shopping to down size from a fully loaded SUV to a more economical means of transportation.I was looking at the 2011Focus. I arrived at Jim Tidwell I was met by Brandon.He was very professional as I e more economical means of transportation.I was looking at the 2011Focus. I arrived at Jim Tidwell I was met by Brandon.He was very professional as I explained what I was looking for. He showed me several cars to choose from, but I couldn't make up my mind.He explained to me that he was new with the dealership and would like for me to meet his supervisor before I left. His supervisor was also very nice and accomodating, seemed like he really wanted to do business with me. He actually showed me a more equipped Focus than I thought I could afford. He really went to work to get what I felt was a good deal. After I got into the credit manager's office, he, too, was very professional and worked hard to get me the best overall deal. I left having my payments where I wanted them to be and with a much nicer car than I thought I could afford. I was very pleased with the team work and professionalism I received. Upon leaving the dealership, I met the general manager who thanked me for becoming a part of the Jim Tidwell family. A very good concept for selling cars. I would highly recommend this dealership to anyone. More

I was a returning customer having purchased my last vehicle from Jim Tidwell, a 2005 F-150 and I was in the market for a new vehicle. Bill Klein took care my needs very well. He was friendly and kno vehicle from Jim Tidwell, a 2005 F-150 and I was in the market for a new vehicle. Bill Klein took care my needs very well. He was friendly and knowledgeable. I feel that he helped me get the best deal I could. Dealing with Bill made the entire experience enjoyable! Job well done to Bill Bill Williams More

I showed up at the dealership late on a Sunday afternoon. Everybody took there time and stayed through the entire sales process. At around 8 after I was seated in my new truck and was ready to go , Maroun st Everybody took there time and stayed through the entire sales process. At around 8 after I was seated in my new truck and was ready to go , Maroun still took the time to explain to me the details of how the truck operated. Maroun also assisted me in transferring some items from my old truck to my new truck. Everybody at the dealership was very helpful and cooperative with me. A very pleasant experience. More

Absolutely wonderful experience! I visited Jim Tidwell skeptical due to a previous experience at another dealership. However, I was graced with having the pleasure of meeting Mr McKenzie who made the car skeptical due to a previous experience at another dealership. However, I was graced with having the pleasure of meeting Mr McKenzie who made the car buying experience pleasurable. He took notice of the characteristics I was looking for in a new truck and did what ever it took to fulfill those wishes. He went well beyond what a typical car salesman would do. It truly was like having a friend in the car sales business. I can truly say with full confidence that I would recommend this dealership and Mike McKenzie to any of my friends and family. More

My Sales Consultant was Tim Davis, and Tim provided an excellent customer experience. I don’t know how to put it, but I always have to get a “warm and fuzzy” feeling about the person I’m doing business w excellent customer experience. I don’t know how to put it, but I always have to get a “warm and fuzzy” feeling about the person I’m doing business with. I felt that Tim was very professional, courteous and patient. And that paid off because I drove out of Tidwell Ford with a brand new 2011 Ford Mustang. I would highly recommend Tim Davis and Jim Tidwell Ford to anyone looking to buy a Ford vehicle. More