Jim Tidwell Ford
Kennesaw, GA
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Oil change The service was done quickly but expertly at a great price, everyone was friendly, and I got my oil changed with a better quality oil plus tire rotati The service was done quickly but expertly at a great price, everyone was friendly, and I got my oil changed with a better quality oil plus tire rotation and a 27-point inspection for only a little more than I used to pay at a non-Ford-dealer service center, with the bonuses at Jim Tidwell Ford of a cleaner and better-equipped business, faster service, and kinder/more knowledgeable staff. I feel like I can trust Jim Tidwell Ford not to lie to me about services I don't need, which has happened to me before at other non-Ford mechanics. I'll keep coming back to this dealership. More
Very smooth and easy transaction Just went in and purchased a sweet f150 black on black platinum 4wd from Chad Simmons. They made it easy. I was in a legitimate hurry and everyone was Just went in and purchased a sweet f150 black on black platinum 4wd from Chad Simmons. They made it easy. I was in a legitimate hurry and everyone was very accommodating. Thanks again More
Don't respect appointment Worst servive ever, worst experience. I'll never recommend their service to anyone. They don't know what they are doing, their customer service very p Worst servive ever, worst experience. I'll never recommend their service to anyone. They don't know what they are doing, their customer service very poor! More
Service department that cares This is one of the highest trained service departments in the business. Any time i have ever heard of a rare issue with a ford vehicle, this is the de This is one of the highest trained service departments in the business. Any time i have ever heard of a rare issue with a ford vehicle, this is the department you always here recommended. I worked in the car business for over 8 years in every position up to sales manager! Recently i was staying in my North GA house for the summer and the rear window failed on my truck. With it raining every day, i was not happy that the water was coming in my truck. I called the local ford dealer because it was under warranty. They told me it would be Thursday before they could get me in. They also told me they had a truck with a similar issue and they had been working on it for over 3 weeks with it reoccurring! Luckily i had Justin's Cell number a Jim Tidwell, I sent him a text Saturday afternoon. His reply was amazing, Get here Monday morning and i will fit you in. We have fixed a lot of these. I got there at 9 am and they had my truck fixed and back to me in less than 3 hours. In the car business this is unheard of, let alone from one of the biggest dealerships around. It was never wait on us, it was more let me see how fast and high we can jump to make you happy. Well Justin and the other service employees at Jim Tidwell did just that! I don't care what the drive is i will never take my truck to another dealership again! More
All around great service i went to inquire on servicing my old clunker not only was the girl at the desk helpful with guiding my questions in the proper direction she offered i went to inquire on servicing my old clunker not only was the girl at the desk helpful with guiding my questions in the proper direction she offered a very decent area to wait n have coffee very impressed very much so! More
Great Service Experience At Jim Tidwell Ford! Steven Thorpe, and the Jim Tidwell Ford service department, do a great job each time I have my 2014 Focus serviced. The entire staff is welcoming and Steven Thorpe, and the Jim Tidwell Ford service department, do a great job each time I have my 2014 Focus serviced. The entire staff is welcoming and I am usually in and out quickly. More
"Quick, easy, friendly and very rewarding!" I was looking for a truck and had a certain one in mind. When we arrived Sunday morning, we immediately found what we were looking for and were then g I was looking for a truck and had a certain one in mind. When we arrived Sunday morning, we immediately found what we were looking for and were then greeted by a Ford representative. He allowed us to take a test drive, was very caring and friendly, and really worked with us to get the price range within ours and that day we walked out being sold a great truck at the very best price we could have gotten it for. I recommend Jim Tidwell ford dealership to anyone looking for an easy, friendly and quick customer experience. More
Wonderful experience with Chuck DeCarlo! My fiance decided out of the blue that he wanted a new Ford F-250 Platinum. We found one that we really liked at Jim Tidwell Ford. We showed up that S My fiance decided out of the blue that he wanted a new Ford F-250 Platinum. We found one that we really liked at Jim Tidwell Ford. We showed up that Sunday to see (and hopefully purchase ) the truck. We were greeted kindly by Chuck DeCarlo. We found out that, unfortunately, that truck had already been sold. Despite that Chuck, along with his manager Mike Stimmel, went above and beyond to find us a truck that was exactly what we were looking for! We liked the replacement that they found even better than the truck that we came in to look at! If you are looking for a new Ford, I recommend seeing Chuck DeCarlo to make that purchase! More
Awesome Our Ford representative was very friendly and really took the time to work with us on our new truck purchase. If you are looking for a car or truck g Our Ford representative was very friendly and really took the time to work with us on our new truck purchase. If you are looking for a car or truck go see Vernon at Jim Tidwell Ford. More
Most efficient Ever! I've bought many cars and dealt with dealerships in many states, but never has the process been so easy and efficient as Jim Tidwell. I corresponded I've bought many cars and dealt with dealerships in many states, but never has the process been so easy and efficient as Jim Tidwell. I corresponded with Scott Sabulsky via a lead from TrueCar, advised him what I was looking for in the deal. When I arrived the car was out front, and once we drove it, TrueCar price was honored without a problem, Trade amount was the best offer I received, Finance was quick (very rare in 99% of dealerships) and I was out of there with a clean new car in a little over an hour. More