Jim Tidwell Ford

I really loved the actual car buying experience at Jim Tidwell. My salesman, Maroun, was a very nice man and continues even after the sale to ensure he did his job. I felt like a superstar when I was b Tidwell. My salesman, Maroun, was a very nice man and continues even after the sale to ensure he did his job. I felt like a superstar when I was buying my car and when I looked around I could tell others were getting the very same treatment. I met many people at the dealership and EVERYONE was so sweet. I will buy all my Fords from now on at Jim Tidwell from Maroun. Thanks again Maroun! More

I hate the car buying experience. However,it was great at Jim Tidwell. Had a bit of a wait due to us deciding on the car but, other than that it was nice and easy pace.I had gone online the night before. I g Jim Tidwell. Had a bit of a wait due to us deciding on the car but, other than that it was nice and easy pace.I had gone online the night before. I got a welcoming call the next morning and was directed as to whom to contact when we went to the dealership and was given an appointment. Some one was there and waiting for us. How nice to be give this kind of care. Maroun was great in pointing out the features on the car. Mark in finance was great. Andy was also great. Dealership was clean and inviting for customers. All the sales staff were very pleasant. Overall we had a great experience. Maroun even called us the next day to see if there were any questions. Thanks Jim Tidwell for the really nice experience and the new car for us !!!! More

I was in the market for a new car, and went to several dealerships in the area. After a few minutes at Jim Tidwell Ford, I knew I was in the right place. Tim Davis took great care of us. He listened to dealerships in the area. After a few minutes at Jim Tidwell Ford, I knew I was in the right place. Tim Davis took great care of us. He listened to all of our needs and wants in our new car, and put us in the best possible option at the best price. This was my first car purchase in 10+ years, and Tim made it very easy for me. I was a little nervous about the whole car-buying process and the haggling, but the whole process was very relaxed, and I never felt any pressure to buy. When I made the decision to buy the car, I knew that I was getting just the car I wanted, nothing more, nothing less. I also had a great experience with the finance manager, Scott Middleton. I think he did a great job of walking the thin line between informing me about the extra sales pacakages, and being pushy about them. Again, at no point did I feel the pressure to buy any of the extra packages, but he was very transparent in describing what they covered and what the benefits for me would be. Based on his input I was easily able to decide which packages would benefit me, and which ones I could do without. Without his feedback, I probably would have walked away without some of the extra coverage that I now have, and the peace-of-mind that comes along with it. One last note - I have a soon-to-be 4 year old son, and the child room that they have there was a great distraction for my son. I realize that most dealers have one of these rooms, now, but it's worth noting that my son was sufficiently distracted during the buying process to give us time to work out the details. It's a plus in my book. Overall, I had a great experience there, and I will surely be back for my future purchases! More

I was shopping to down size from a fully loaded SUV to a more economical means of transportation.I was looking at the 2011Focus. I arrived at Jim Tidwell I was met by Brandon.He was very professional as I e more economical means of transportation.I was looking at the 2011Focus. I arrived at Jim Tidwell I was met by Brandon.He was very professional as I explained what I was looking for. He showed me several cars to choose from, but I couldn't make up my mind.He explained to me that he was new with the dealership and would like for me to meet his supervisor before I left. His supervisor was also very nice and accomodating, seemed like he really wanted to do business with me. He actually showed me a more equipped Focus than I thought I could afford. He really went to work to get what I felt was a good deal. After I got into the credit manager's office, he, too, was very professional and worked hard to get me the best overall deal. I left having my payments where I wanted them to be and with a much nicer car than I thought I could afford. I was very pleased with the team work and professionalism I received. Upon leaving the dealership, I met the general manager who thanked me for becoming a part of the Jim Tidwell family. A very good concept for selling cars. I would highly recommend this dealership to anyone. More

I was a returning customer having purchased my last vehicle from Jim Tidwell, a 2005 F-150 and I was in the market for a new vehicle. Bill Klein took care my needs very well. He was friendly and kno vehicle from Jim Tidwell, a 2005 F-150 and I was in the market for a new vehicle. Bill Klein took care my needs very well. He was friendly and knowledgeable. I feel that he helped me get the best deal I could. Dealing with Bill made the entire experience enjoyable! Job well done to Bill Bill Williams More

I showed up at the dealership late on a Sunday afternoon. Everybody took there time and stayed through the entire sales process. At around 8 after I was seated in my new truck and was ready to go , Maroun st Everybody took there time and stayed through the entire sales process. At around 8 after I was seated in my new truck and was ready to go , Maroun still took the time to explain to me the details of how the truck operated. Maroun also assisted me in transferring some items from my old truck to my new truck. Everybody at the dealership was very helpful and cooperative with me. A very pleasant experience. More

Absolutely wonderful experience! I visited Jim Tidwell skeptical due to a previous experience at another dealership. However, I was graced with having the pleasure of meeting Mr McKenzie who made the car skeptical due to a previous experience at another dealership. However, I was graced with having the pleasure of meeting Mr McKenzie who made the car buying experience pleasurable. He took notice of the characteristics I was looking for in a new truck and did what ever it took to fulfill those wishes. He went well beyond what a typical car salesman would do. It truly was like having a friend in the car sales business. I can truly say with full confidence that I would recommend this dealership and Mike McKenzie to any of my friends and family. More

My Sales Consultant was Tim Davis, and Tim provided an excellent customer experience. I don’t know how to put it, but I always have to get a “warm and fuzzy” feeling about the person I’m doing business w excellent customer experience. I don’t know how to put it, but I always have to get a “warm and fuzzy” feeling about the person I’m doing business with. I felt that Tim was very professional, courteous and patient. And that paid off because I drove out of Tidwell Ford with a brand new 2011 Ford Mustang. I would highly recommend Tim Davis and Jim Tidwell Ford to anyone looking to buy a Ford vehicle. More

I bought a 150 Lariat from Scott Sabulsky one week ago and I couldn't be happier. Scott did a terrific job showing me all of the features and benefits of the truck. They worked with me to maximize my tr and I couldn't be happier. Scott did a terrific job showing me all of the features and benefits of the truck. They worked with me to maximize my trade in value and had a low pressure, professional approach! There is no doubt in my mind that this will not be the last vehicle I purchase from Jim Tidwell Ford! More

My husband and I purchased a new Ford Fusion at Jim Tidwell Ford this past Saturday and were extremely pleased with the product, price and service we received. We were assisted by salespersons Tim Davi Tidwell Ford this past Saturday and were extremely pleased with the product, price and service we received. We were assisted by salespersons Tim Davis and Ray Flowers who we found to be very helpful without being aggressive. As a matter of fact, when we first arrived at the dealership, we made it clear that we were not committed to making a purchase at this time and both Tim and Ray still spent a good deal of time with us, including taking us on a test drive and explaining the cars safety features, functions and options in detail. They answered all of our questions and made helpful suggestions that eventually allowed us to get the best deal possible. Robby Adams assisted us during the finance process and he was both likeable and professional. The process only took a few hours from start to finish and during the short periods that we were waiting, Ray showed us the service department and made sure that we were comfortable. We did a lot of research prior to making a purchase, including checking Consumer Reports, and visited several other dealerships, both in person and on-line and it was at Jim Tidwell Ford that we felt most comfortable. Everyone we came into contact with was professional and personable; there was a sense of job and product pride as well as personal integrity. Although we have yet to service our new car at Jim Tidwell Ford, we expect to be as completely satisfied with that process as we were with the purchasing process. Based on our experience, we can recommend this dealership without reservation. More