Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
753 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

Directions

By Type

Showing 753 reviews

November 23, 2023

Courtney in service was fantastic. Very helpful, informative, and kept us informed. My wife was very pleased with the way Courtney treated her during her visit. More

by Tom.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Report | Print
Nov 29, 2023 -

Jim Tidwell Ford responded

It's wonderful to hear about your positive experience with Courtney in the service department! Providing helpful information and keeping customers informed can truly make a difference in the service experience. It's great that Courtney's treatment of your wife left a positive impression. Thank you for your business!

November 17, 2023

The work was done on time as promised and on short notice. The employees are courteous. More

by douglasmaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Report | Print
Nov 21, 2023 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a prompt and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Very professional they let me know of any problems that I had and showed me pictures so I would highly recommend everyone using them. More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guittar, Angelina Gonzalez
Report | Print
Nov 16, 2023 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Nice. Work done in timely manner. Only complaint is they checked tires because low tire pressure light was on but they didn’t put air in the tire. More

by kwhite51159Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Dec 21, 2023 -

Jim Tidwell Ford responded

Thank you for your feedback. I'm sorry to hear that your experience with our service was unsatisfactory. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Jeremy Smith General Manager (678) 784-1235 jssmith@southeast.group1auto.com

November 15, 2023

My experience with the service department was excellent! Courtney was very attentive to my problem, and was able to get me taken care of quickly. More

by Ghcajun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Brown
Report | Print
November 14, 2023

Always a great experience at this dealership when I bring my truck in for service! More

by husker1577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy
Report | Print
Nov 16, 2023 -

Jim Tidwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Excellent and friendly,customer service as soon as I drove in. Service rep explained everything in detail as far as recommendations for maintenance. More

by pwebb88863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
Report | Print
Nov 16, 2023 -

Jim Tidwell Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

I just purchased a mustang from here and the service from beginning to end was excellent! Will definitely purchase from here again! More

by Williamingram86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan in sale and Damane in finance
Report | Print
Nov 16, 2023 -

Jim Tidwell Ford responded

Congratulations on your new Mustang! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

Awesomeness man just great. Great price great service great advisors perfect. The red head guy is great More

by calebspurling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Spurling
Report | Print
Nov 15, 2023 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a great experience and that Caleb provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 12, 2023

Class act! Johnny was super professional! Car was fixed! Johnny is what service is! The whole staff and Mr Bass had a game plan! More

by Cwillmott01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny streetman
Report | Print
Nov 14, 2023 -

Jim Tidwell Ford responded

It's fantastic to hear that you had a positive experience at the dealership, and that Johnny, along with the entire staff and Mr. Bass, provided a class act and professional service. It's great when a team has a well-executed game plan to address and fix issues with your car. Thank you for taking the time to share your positive feedback. I

1
...
42
43
44
...
76