Jim Tidwell Ford

Very customer oriented, great communication during service and quality employee! Glad to see people who actually care, working hard for their company and for the benefit of the customer and your team service and quality employee! Glad to see people who actually care, working hard for their company and for the benefit of the customer and your team! Had recently switched dealerships for service and will continue to come to Jim Tidwell Ford for my service needs!! More

A very friendly dealership that is very attentive. Service options are good and so far, each encounter has been quickly handled. I usually wait in the service area. Oil changes are fast. Service options are good and so far, each encounter has been quickly handled. I usually wait in the service area. Oil changes are fast. More

Today’s visit was quite organized. A lot of paperwork involved in auto service now; it’s kinda laughable. The associate was pleasant, efficient and the service was quick. They have a c A lot of paperwork involved in auto service now; it’s kinda laughable. The associate was pleasant, efficient and the service was quick. They have a comfortable waiting area space. It would be nice if vending was available as I did not see one around, not that I needed it—I brought my own snack for my wait. I’ll continue to use this Ford dealer as I haven’t been impressed by the others that are nearby. More

They keep up with my needs. I really need new tires. Tidwell find tires for me and call soon. I really need new tires. Tidwell find tires for me and call soon. More

Varun was wonderful to work with! No pressure, excellent service and knowledge of used cars available. Highly recommend! No pressure, excellent service and knowledge of used cars available. Highly recommend! More

Sandi was very helpful and extremely kind. She saw that no one was helping me at the first desk I went to. The gentleman barely looked up and acknowledged that I was standing there after the g She saw that no one was helping me at the first desk I went to. The gentleman barely looked up and acknowledged that I was standing there after the guy told us to go inside and pick any desk with a person behind the desk! Sandi immediately called me over to her desk! I was in rush because I had to get to work by 7:30 am and my appointment was at 7:00 am. To this, I am grateful for her promptness and kindness! She made my visit very smooth. She is definitely an asset to your company. Thank you again Sandi and I appreciate what you do!!! More

I always trust what they tell me about repairs I may need for my car. need for my car. More

Service was slow. 2 hours for an oil change! Ugly! I was told that they were short on help! 2 hours for an oil change! Ugly! I was told that they were short on help! More

Very pleased with the promptness and willingness to take care of my service needs. Thanks Mike care of my service needs. Thanks Mike More

It was bad they put my front tires on the back now I can't drive it shakes like crazy can't drive it shakes like crazy More