Jim Tidwell Ford

So far I have no complaints with Jim Tidwell Ford. They took care of my 2017 Ford Explorer when I took it in for servicing and didn’t keep me waiting all day for it. It rides much smoother now! They took care of my 2017 Ford Explorer when I took it in for servicing and didn’t keep me waiting all day for it. It rides much smoother now! More

Candace Waterman was amazing and handled all my needs efficiently and promptly . I would definitely come back just because of her services efficiently and promptly . I would definitely come back just because of her services More

Great sales and service staff. Management at this Dealership really cares about making the customer happy. Service was fantastic. Thank you Billy. Management at this Dealership really cares about making the customer happy. Service was fantastic. Thank you Billy. More

The staff is always very friendly. They do great work. They have a super easy scheduling process. They do great work. They have a super easy scheduling process. More

They were very professional and personal and very thorough on the assignment of the issue. They were able to get me in quicker than expected getting me in but unfortunately the part needed was experi thorough on the assignment of the issue. They were able to get me in quicker than expected getting me in but unfortunately the part needed was experiencing a shortage causing an extended amount of time to locate which was in no way the dealerships fault. But through it all they kept me informed and updated. More

Excellent service. My service advisor was amazing. Courtney Brown. I had a chance to speak with the service manager Josh Bass, who I can see is on Top of his game at Ti My service advisor was amazing. Courtney Brown. I had a chance to speak with the service manager Josh Bass, who I can see is on Top of his game at Tidwell Ford.The entire service experience was great. More

I’ve always had a good experience when I visit the dealership. The sales staff is always very nice. dealership. The sales staff is always very nice. More

My first experience at Jim Tidwell service department was at best mediocre. This 2nd experience was significantly better. It did take like four days to get my truck back, but it was overall a good experience at best mediocre. This 2nd experience was significantly better. It did take like four days to get my truck back, but it was overall a good experience. Also, they were good enough to shuttle me back-and-forth, which was very helpful. More

The customer service is excellent and friendly. The promise to keep the customer updated is kept The promise to keep the customer updated is kept More

Wonderful customer service. I really appreciate the things they went through to get the deal done in a timely manner. I really appreciate the things they went through to get the deal done in a timely manner. More